Supervisor of Web Development

Menasha•Menasha, WI

3d•Hybrid

About The Position

The Supervisor of Web Development provides hands-on technical leadership and day-to-day supervision for the team responsible for Network Health’s internal and external web applications, portals, APIs, and related web infrastructure. This working supervisor role balances employee coaching, work coordination, operational support, and direct technical contribution across .NET application development, Microsoft SQL solutions, integration services, and the secure software development lifecycle (SSDLC). The Supervisor partners with the Director IT Development, Information Security, Infrastructure, business stakeholders, and other application teams to deliver secure, reliable, accessible, and supportable web solutions aligned with organizational priorities and regulatory requirements. Candidates must reside in Wisconsin. The role may be performed at the Brookfield or Menasha office and at a home office under a hybrid workplace model; reliable internet is required. The schedule is 40 hours per week, 8 a.m.–5 p.m. Monday through Friday, with on-call and after-hours subject-matter-expert support required.

Requirements

Bachelor’s degree in computer science, information systems, or a related discipline; relevant experience may substitute for formal degree work at a rate of two years of experience for each year of formal degree work.
At least 1 year of experience leading projects, mentoring developers, coordinating technical work, or serving as a technical lead.
At least 5 years of professional experience in web application development or closely related software engineering roles using Microsoft technologies such as .NET, .NET Core, and Microsoft SQL.
Must reside in the state of Wisconsin.
Reliable internet is required for work from a home office.
On-call availability and after-hours subject-matter-expert support are required.

Nice To Haves

Healthcare or health insurance experience is preferred.

Responsibilities

Supervise assigned web development employees and contractors, including onboarding, training, work assignments, scheduling, coaching, recognition, and routine performance feedback.
Partner with the Director IT Development and Human Resources on formal performance management, hiring, and employee relations matters.
Provide hands-on technical leadership, contributing to solution design, development, code review, troubleshooting, testing, implementation, and production support as needed.
Coordinate the design, development, testing, documentation, deployment, and support of member and provider portals, public websites, internal web applications, APIs, interfaces, and responsive web solutions.
Ensure team work follows secure software development lifecycle practices, coding standards, documentation requirements, change management controls, testing expectations, and production release procedures.
Lead peer reviews and provide technical guidance on application architecture, maintainability, performance, security, accessibility, and supportability.
Coordinate CI/CD practices, including automated builds, testing, code quality checks, vulnerability scanning, and controlled deployment across development, test, and production environments.
Partner with Infrastructure and Information Security on IIS configuration, application pools, certificates, DNS, web server standards, vulnerability remediation, and platform support; escalate decisions requiring broader architectural or infrastructure authority.
Guide development and optimization of Microsoft SQL database objects, queries, and stored procedures supporting web applications, with attention to performance, reliability, data integrity, and security.
Monitor application health, availability, responsiveness, logs, incidents, defects, and security findings; coordinate triage, root-cause analysis, corrective action, and follow-up for production issues.
Participate in Change Advisory Board activities and ensure releases include implementation, validation, communication, rollback, and support plans.
Partner with business stakeholders, user experience resources, Marketing, Communications, and other technology teams to clarify requirements and deliver user-centered solutions aligned with branding, accessibility, and member or provider needs.
Apply Section 508, WCAG, and ADA accessibility considerations to web solution design, development, testing, and remediation.
Coordinate day-to-day work with vendors and service providers supporting web platforms, hosting, security tools, or content management systems.
Maintain team procedures, technical documentation, support guides, coding standards, and operational runbooks.
Support estimation, work planning, roadmap development, and prioritization by providing technical options, dependencies, resource needs, and delivery risks.