Supervisor of Prevention Program

Children's Wisconsin • Merrill, WI

2d

About The Position

Children’s Wisconsin is seeking an energetic, collaborative Prevention Supervisor to lead and support prevention teams in Antigo, Merrill, and Rhinelander. Regular travel between locations is expected to support employees, strengthen team connections, and maintain program excellence.

Under the direction of the Prevention Program Manager, the Prevention Supervisor oversees service delivery to clients in prevention programs and day-to-day program operations. The role includes staff supervision and development, quality improvement, performance monitoring, participation in budget development, and communicating the Agency’s mission and vision to employees, clients, funding sources, and community partners. The supervisor may also provide direct client services as needed.

Requirements

• Bachelor’s degree in Social Work or a related field.
• At least 2 years of experience in a related field, such as early learning and care, case management, child welfare, or child and family counseling.
• Solid understanding of or experience in supervising and motivating staff and supporting employees in stressful work environments.
• Proficiency in organization, time management, goal setting, and priority setting.
• Focus on customer service and continuous quality improvement.
• Knowledge of infant and child development and parent-child attachment.
• Knowledge of family support philosophy and strength-based service delivery approaches.
• Knowledge of child abuse and neglect prevention principles, models, strategies, and methods.
• Ability to support paraprofessional staff through case and program consultation, service-recipient engagement, staff development, and training.
• Strong oral and written communication skills and ability to present and speak publicly.
• Ability to gather and interpret program information and data.
• Sensitivity to others’ feelings and needs and ability to obtain cooperation and participation from individuals and groups.
• Strong computer skills, including Microsoft Word, Excel, and Outlook.

Nice To Haves

• Master’s degree in Social Work or a related field.
• Previous experience with Reflective Practice.
• Previous experience in training.
• Previous experience with program and financial management.
• Experience with MA billing.
• Home-visiting experience with a strong background in prevention services for the 0–3 age population.
• Experience with public/private partnerships and customer interface.
• Experience working with families of diverse ethnic, cultural, and socioeconomic backgrounds.
• Infant Mental Health endorsement.
• Wisconsin State Social Worker License (120).

Responsibilities

• Provide culturally sensitive services that recognize clients’ cultural values and beliefs.
• Direct day-to-day program operations and address human resources issues; provide clinical and program-management supervision to staff.
• Participate in program development; assign, coordinate, and evaluate program-specific work; and ensure appropriate policies, procedures, and methods are followed.
• Ensure clients receive exceptional customer service.
• Recruit and hire qualified employees for permanent and temporary assignments, foster teamwork across state, regional, and local offices, and encourage a culturally competent work environment.
• Monitor staff productivity and morale, evaluate staff performance, and support staff development and training.
• Lead quality processes and program improvement based on process and client outcome data; implement best practices, ensure COA standards are met, monitor program performance, and ensure case files meet program and quality standards.
• Maintain effective internal program communications and keep the Prevention Program Manager and Area/Program Directors informed about program, staffing, and human resources issues.
• Prepare concise, timely reports and other required information.
• Represent the organization with community partners and funding sources; prepare presentations; participate in community committees, workgroups, task forces, and subcommittees; and maintain positive relationships with referral sources.
• Assist the Prevention Program Manager with budget preparation, billing, and monitoring program finances.
• Provide direct services to clients as needed.
• Assist the Prevention Program Manager and Area/Program Directors with other assigned management functions.
• Carry out people-management responsibilities, which may include employee engagement, recruitment, performance management, and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager