Supervisor of Patient Transport-Full Time-Nights

Cape Fear Valley Health

7d • Onsite

About The Position

The Supervisor of Patient Transport supervises and coordinates requests for efficient, accurate transportation of patients and transport equipment to and from ancillary departments. The role maintains transport equipment inventory and accountability, coordinates equipment cleaning, and ensures transport equipment is used correctly and safely. Duties include cleaning equipment, arranging repairs and repair parts, and maintaining equipment operability. The supervisor monitors and maintains the EPIC Transport Command Center patient flow system and ensures its platform and user-file data accurately reflect current records. The position supports the philosophy of nursing to provide better patient care.

The supervisor oversees Lead Transporters and Transporters, monitors work activities and performance, verifies new transporter competencies, and uses the Teletracking Transport Tracking System. The role also provides statistical reports to the department director on key performance indicators and transporter performance, and demonstrates safe techniques for handling patient tubes, IVs, and other patient equipment.

Requirements

• High school diploma or equivalent.
• At least 1 year of experience in patient transportation services in a hospital or nursing home setting.
• Proficiency in reading, writing, and speaking English.
• Ability to meet and maintain healthcare transporter requirements.
• Ability to meet requirements for CPR for Healthcare Provider, Nonviolent Crises Intervention (NCI) training, and Restraints, Seclusion and Safety devices.
• Ability to identify, understand, and regulate the flow meter on an E-Cylinder.
• Exemplary customer service skills.
• Problem-solving, organizational, flexibility, and strong interpersonal skills, with the ability to assess situations quickly and respond promptly and appropriately.
• Ability to care for pediatric, adolescent, adult, bariatric, and geriatric patients, with competency in their age-specific physiological, developmental, and spiritual needs.
• Ability to assume awkward positions; discharge and transfer patients; maneuver occupied wheelchairs and stretchers, including for postmortem transport; move throughout assigned areas, the medical center, and detached buildings; and stand, walk, or bend for prolonged periods. Moderate to heavy lifting may be required.
• Speech, visual, and auditory acuity sufficient for communication.
• Position may involve skin, eye, mucous membrane, or parenteral contact with blood.

Nice To Haves

• Associate’s degree, 2-year college certificate, or equivalent.
• At least 1 year of supervisory duties.

Responsibilities

• Supervise Lead Transporters and Transporters to verify efficiency and effectiveness in supported areas.
• Provide statistical reports to the department director regarding key performance indicators and transporter performance.
• Verify the competency of new transporters and use the Teletracking Transport Tracking System effectively.
• Supervise the safe and timely transport of patients using appropriate devices.
• Demonstrate correct techniques for handling patient tubes, IVs, and other patient equipment.
• Coordinate requests for patient and equipment transport to and from ancillary departments.
• Maintain transport equipment inventory and accountability; coordinate equipment cleaning and arrange repairs and repair parts.
• Monitor and maintain the EPIC Transport Command Center patient flow system and ensure platform and user-file data are accurate.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED