Patient Transport

Trinity Health•Maywood, IL
•$17 - $19•Onsite

About The Position

The Transport Technician assists with transporting patients to and from testing areas, nursing units, and other departments within the medical center. The role operates designated elevators and provides courteous, safe, timely, and efficient transportation while supporting patient comfort and experience. The position requires clear communication with dispatchers and effective coordination with nursing staff, ancillary departments, and other medical center personnel. The technician prioritizes safety, uses transport equipment correctly, reports unsafe equipment or practices, and promptly raises delays, barriers, service issues, or patient-experience concerns. The role also includes meeting productivity expectations, attending required trainings and staff meetings, following departmental and hospital policies, supporting continuous improvement, and protecting patient confidentiality and privacy in accordance with HIPAA guidelines. The position is full time, with an evening shift listed and various shifts also noted.

Requirements

  • Patient-focused mindset with strong communication skills.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Reliability and professionalism.
  • Commitment to safety and service excellence.

Nice To Haves

  • GED or high school diploma preferred.

Responsibilities

  • Safely and courteously transport patients between nursing units, diagnostic areas, and other departments.
  • Operate designated patient transport elevators to support efficient and comfortable transportation.
  • Treat patients and guests with dignity, empathy, and respect.
  • Clearly communicate all stages of patient transport with the dispatcher.
  • Collaborate with nursing staff, ancillary departments, and medical center personnel.
  • Proactively report delays, barriers, or service issues and escalate patient-experience concerns when needed.
  • Prioritize the safety of patients, visitors, and coworkers.
  • Use transport equipment safely and correctly.
  • Immediately report unsafe equipment or practices to leadership.
  • Provide timely, reliable transport while meeting productivity expectations.
  • Attend required trainings, in-services, and staff meetings.
  • Follow departmental and hospital policies and procedures.
  • Take initiative to support continuous improvement across departments.
  • Maintain confidentiality in accordance with HIPAA guidelines and protect patient and guest privacy during interactions and transports.
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