Supervisor Neurology Clinic

Banner Health•Phoenix, AZ

2d•Onsite

About The Position

The Supervisor Neurology Clinic oversees the efficient and effective operation of the assigned department, including the day-to-day administration of non-physician staff and operations. The role uses specialized knowledge, judgment, and skills to support excellent patient care. The supervisor works closely with clinic staff and physicians to maintain strong patient relationships and provide high-quality, efficient care. The position is based in Phoenix, Arizona, with potential floating to the Arcadia and Scottsdale clinics. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. Banner – University Medical Center Phoenix provides neurological and neurocritical care for conditions affecting the brain, spine, and nervous system. The role is part of Banner University Medical Group, a nonprofit faculty practice plan associated with the University of Arizona Colleges of Medicine in Phoenix and Tucson.

Requirements

Literacy, communication, and math skills normally demonstrated at the Associate’s Degree level.
At least two years of experience in a physician’s office or medical environment.
Excellent communication and organizational skills.
Leadership experience with a healthcare background is sought for the successful candidate.
Certain assignments may require current certification as a Medical Assistant or Nursing Assistant, or a current LPN license.
For employees in specified Banner behavioral health settings serving children, an Arizona Fingerprint Clearance Card is required at hire and must be maintained during employment; an Arizona Criminal History Affidavit must be signed upon hire.

Nice To Haves

Bachelor’s degree.
Experience in a leadership or coordinator capacity.
Additional related education and/or experience.

Responsibilities

Supervise the day-to-day activities of non-physician staff, monitor productivity and medical group operations, and recommend operational procedure changes as needed.
Select, train, coach, motivate, evaluate, and direct staff; schedule staff to ensure appropriate coverage among offices.
Oversee medical group functions, including reception and scheduling, patient service areas, accounting, medical records, transcription, business information systems, and appropriate clinical areas.
Serve as a liaison between non-physician staff and physicians and maintain effective working relationships with group physicians.
Model and support quality patient care and provide patient information as needed.
Maintain office policies and procedures in accordance with physician requirements, facility and system policies, professional standards, and regulatory requirements.
Determine facility maintenance and equipment needs, coordinate repairs and resources, resolve day-to-day facility problems, and ensure areas are stocked.
Cover front- and/or back-office functions and, when authorized and consistent with competencies and state scope of practice, administer medications.
Use knowledge of practice workflows to guide staff and support quality patient experiences and efficient operations.
Work with referral and authorization processes and navigate multiple computer programs while managing competing demands.