Supervisor - Materials Management

St. Jude Children's Research Hospital•Memphis, TN
•Onsite

About The Position

The Distribution Supervisor leads daily distribution, receiving, and materials management operations, ensuring materials are delivered accurately, efficiently, and on time. This hands-on leader oversees distribution activities, resolves shipment issues, supports material planning, drives process improvements, and mentors team members while maintaining compliance, quality standards, and exceptional customer service. The position is full time and on site, Monday through Friday, from 8:00 a.m. to 4:30 p.m. The role requires a high school diploma or GED and at least six years of experience in shipping, receiving, warehouse, or related fields. Compensation is estimated at $26.00–$45.50 per hour. St. Jude Children's Research Hospital is an Equal Opportunity Employer.

Requirements

  • High school diploma or GED.
  • At least 6 years of experience in shipping, receiving, warehouse, or related fields.
  • Some experience managing day-to-day materials management operations.
  • Working knowledge of compliance requirements for shipping goods, including DOT, IATA, and EPA.
  • Some experience planning and managing work in collaboration with cross-functional teams.
  • Some experience mentoring people.
  • Proven performance in an earlier role.
  • Ability to meet the physical demands of the job, including regularly standing, walking, sitting, kneeling, using hands to handle or feel items, and talking or hearing; frequently lifting or moving up to 50 pounds; and moving around the work space to access surfaces, shelves, cabinets, drawers, and equipment.
  • Ability to comply with applicable federal, state, and local safety and health regulations.

Nice To Haves

  • Prior Workday experience.
  • Experience with MS Office, including Word, Excel, and Outlook.
  • Prior supervisory experience.
  • Prior healthcare or hospital experience.

Responsibilities

  • Oversee day-to-day materials management and receiving processes, developing efficient delivery routes as volume dictates.
  • Monitor unloading and sorting of supplies and packages and ensure perishable and priority items are delivered immediately.
  • Resolve delivery discrepancies and problem receipts, including shortages, overages, damages, and purchase order problems, and apply lessons learned to improve processes.
  • Participate in production planning meetings and provide regular updates on material availability.
  • Maintain knowledge of current materials management and shipment guidelines, laws, and regulations to ensure compliance.
  • Create reports and provide data to monitor performance and inform stakeholders about material shortages or materials that do not meet release criteria.
  • Mentor and guide team members through advice, coaching, and training opportunities.
  • Perform other related duties as assigned or directed to meet department and organizational goals and objectives.
  • Maintain regular and predictable attendance.
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