About The Position

Under the direction of the Material Services Manager, the Materials Management Supervisor oversees daily Materials Management operations across UCSF Health East Bay locations, including Main Hospital, the Distribution Center, Receiving, Mail Services, Perioperative Services, OPC operating rooms, and Walnut Creek. The role oversees staff assignments, scheduling, training, and performance to maintain consistent service and coverage across locations. It coordinates inventory control, PAR replenishment, supply distribution, expiration monitoring, and shortage response, and works with clinical departments, Procurement, vendors, and supply chain data teams to resolve supply issues, improve workflows, and support safe, timely, and cost-effective operations. Materials Management supports patient care across UCSF Benioff Children’s Hospital Oakland and East Bay operations by coordinating the receipt, storage, inventory control, replenishment, and distribution of medical supplies. The department supports Main Hospital and Distribution Center operations, SST trailer storage, inpatient and ambulatory supply areas, Perioperative Services, OPC operating rooms, Walnut Creek, Receiving, and Mail Services. Staff work with clinical departments, Procurement, supply chain data teams, distributors, and other support services to maintain reliable supply availability and delivery.

Requirements

  • Bachelor's degree in a related area and/or equivalent experience or training.
  • At least 5 years of relevant progressive experience.
  • Ability to perform commonly applicable functions in word-processing and spreadsheet software.
  • Solid knowledge of the organization's materials management application programs to troubleshoot issues and recommend improvements in convenience and efficiency.
  • Organizational and customer service skills to coordinate daily operations across multiple locations.
  • Ability to work collaboratively with clinical departments, Procurement, vendors, department leads, and management.
  • Written and verbal communication skills to explain supply issues, provide staff direction, and communicate operational updates.
  • Ability to investigate inventory discrepancies, identify causes, and implement solutions within established procedures.
  • Experience coordinating staff or supply operations across multiple locations or shifts.
  • Experience using Oracle inventory and procurement systems.

Responsibilities

  • Directly supervise staff performing functions such as forecasting supply needs, working with vendors, and developing inventory records management; perform daily QC rounding.
  • Supervise and coordinate materials management operations, ensuring compliance with policies, procedures, and external regulations, and that work meets standards for accuracy, cleanliness, and organization.
  • Recommend process and procedure changes to improve efficiency or reduce costs; monitor and track supply usage and maintain appropriate documentation.
  • Assist with administration and management of resources, maintain expenses within budget, evaluate supply system needs, and recommend improvements to supply tracking performance.
  • Collaborate with multidisciplinary teams on materials management operations and communicate regularly with management about operational or human resources issues; advise management on initiatives such as workflow efficiencies and clinical information systems.
  • Interview, orient, and mentor new employees; track attendance and utilization; evaluate performance and define development goals aligned with department goals.
  • Encourage employee professional growth, identify training and educational activities, mentor staff, and assist management with staff development, training, and competency assessment.
  • Provide input for short- and long-range Materials Management goals and assist management with implementing strategic plans, collecting data, measuring success, and evaluating performance.
  • Monitor and report unit supply levels to support cost efficiency and assist management with cost analysis.
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