Supervisor, Laboratory Medicine - Westchester
About The Position
Memorial Sloan Kettering Cancer Center is seeking an experienced Supervisor, Laboratory Medicine to oversee the onsite operations of its MSK Westchester Clinical Lab. The role supervises daily administrative and technical activities, supports personnel development, and helps maintain laboratory quality, accreditation, and regulatory compliance. The supervisor works with clinical staff, leadership, physicians, patient-care teams, reference laboratories, and other business partners to optimize workflow and support reliable patient testing. The position supports document and process review, staff training and competency records, standard operating procedures, equipment maintenance and quality control, result-report review, non-conformance investigations, and continuous improvement. It also provides bench coverage when needed and performs audits of clinical laboratory operations. The position is based at MSK Westchester in West Harrison, New York, and reports to the Assistant Manager, Laboratory Medicine. Hours are Monday through Friday, 10 a.m. to 6 p.m., with on-call availability as needed.
Requirements
- Bachelor’s degree in clinical laboratory sciences.
- At least 4 years of proven experience.
- New York State Clinical Laboratory Technologist License.
- Strong personnel skills.
- Ability to compose written correspondence and present information clearly and concisely.
- Ability to communicate, explain, interpret, share, and present information to employees, management, clinical staff, and appropriate external contacts.
- Ability to prioritize several tasks simultaneously and meet established deadlines.
Nice To Haves
- Hematology experience preferred.
- ASCP certification preferred.
Responsibilities
- Supervise the day-to-day operations of the clinical laboratory.
- Collaborate with clinical staff, leadership, physicians and directors, patient-care staff and clinicians, reference laboratories, and other business partners to optimize workflow while maintaining accreditation and licensure.
- Coach and mentor technical staff; develop personnel goals, tasks, and service standards.
- Maintain training and competency files for staff assigned to or rotating through the supervisor’s sections.
- Assist leadership with review and approval of new or revised documents, processes, test methods, and validations.
- Review instrument maintenance, decontamination, and completed compliance forms monthly.
- Establish, implement, and maintain the SOP manual; ensure procedures are accurate, staff adhere to them, and controlled documents are stored appropriately.
- Assess non-conformance events and conduct investigations to help prevent recurrence.
- Coordinate and supervise day-to-day technical operations of the clinical laboratory.
- Ensure technical procedures follow SOPs and are performed to high quality standards and in a timely manner.
- Review documents for completeness and review completed result reports.
- Schedule staff to ensure uninterrupted laboratory operations.
- Review, report, and investigate non-conformance events.
- Participate in program improvement activities, identify learning needs, and contribute ideas, recommendations, and concerns to improve management decision-making.
- Oversee periodic equipment quality control and preventive maintenance procedures.
- Provide bench coverage when needed.
- Assist the Associate Director and Assistant Manager in ensuring compliance with local, state, and federal accrediting and regulatory organizations, including OSHA, FDA, NYSDOH, Joint Commission, and CLIA.
- Audit clinical laboratory operations for compliance with the laboratory quality/compliance program, SOPs, and regulatory requirements, and communicate findings to the laboratory Director and management team.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
