Manager Laboratory Medicine
About The Position
Dartmouth Hitchcock Medical Center and Clinics is home to the largest laboratory in New Hampshire, providing Pathology and Clinical Laboratory services to DHMC & Clinics physician practices, Dartmouth Health System member hospitals, and independent practices and hospitals throughout New Hampshire and Vermont. The department emphasizes process improvement, including LEAN and Six Sigma, and has a renovated space designed to improve workflow efficiency. Its laboratory is high-volume and uses cutting-edge technology and automation, fosters collaboration and teamwork, and supports learning and growth. The Manager of Laboratory Medicine manages the Clinical Pathology (CP) and Phlebotomy sections in the Department of Pathology. The manager facilitates the integration and management of daily functions in assigned areas, serves as an institutional resource for CP medical staff, ensures optimal workflow and client satisfaction, and supports section supervisors in daily operations. The position coordinates long-term planning from clinical and operational perspectives and integrates the institutional perspective into local operating systems. This is a full-time, 40-hour-per-week, day-shift position.
Requirements
- Bachelor’s degree, MT (ASCP), or equivalent in basic sciences education and clinical laboratory experience.
- Five years of progressively higher-level management or supervisory experience.
- Required licensure/certification: Medical Laboratory Technician (MLT), Medical Laboratory Science (MLS), or Medical Laboratory Technician (MLT - AMT).
Nice To Haves
- Master’s degree in business administration, health administration, or a related clinical science field.
Responsibilities
- Provide management direction to Clinical Pathology section supervisors and medical directors, including Phlebotomy and its operations, to ensure smooth lab operations and high-quality services that meet the needs of DHMC providers, patients, and others.
- Manage financial activities for assigned sections, including preparing the annual budget, monitoring budget performance, and developing strategies to improve or correct deviations.
- Lead Clinical Pathology efforts to maximize revenues and minimize operating expenses by periodically reviewing patient billing, coding practices, compliance, and fee structure with the Pathology Business Manager.
- Implement cost-control measures and coordinate activities with the department's institutional operating and financial plans.
- Serve as a resource to Clinical Pathology medical staff to support high-quality, timely laboratory services.
- Initiate and review proposals to modify Clinical Pathology operational systems and implement necessary changes.
- Help direct and coordinate outreach services with the Pathology Outreach Manager by managing Clinical Pathology services provided to clients and preparing and marketing outreach services to potential clients.
- Handle operational needs and assignments, which may include quality assurance, risk management reports, personnel issues, and integration of lab services with other departments.
- Support and advise supervisors and coordinators within the CP sections on policy and procedure writing and personnel issues.
- Perform other duties as required or assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
