The Support Services Supervisor designs and manages work activities related to specimen collection, processing, customer service, and associated clerical responsibilities. The role organizes, plans, and directs operational processes, staff scheduling, workflow, human resource matters, staff development, resource monitoring, and productivity for laboratory support staff. Areas of oversight include specimen registration, test ordering, collection, labeling, receipt, processing, delivery, and archiving. The supervisor also oversees performance and quality improvement initiatives for their areas of responsibility.
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Job Type
Full-time
Career Level
Manager
Education Level
Associate degree