Supervisor, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Fairbanks, AK

108d•Onsite

About The Position

The Housekeeping Supervisor oversees guest rooms and other spaces to ensure they are clean, comfortable, and safe. The role supports a large, diverse team through training, coaching, and guidance, upholds safety standards, and assists guests as needed. The position is seasonal and full-time at Fairbanks Princess Riverside Lodge.

Requirements

Pass a pre-employment background check.
Be eligible to work in the United States; employment visa sponsorship or takeover of sponsorship is not available.
Be able to organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Be able to work in a fast-paced environment with multiple tasks and external influences.
Be able to work independently with minimal supervision while achieving daily goals.
Be able to support and comply with company policies, procedures, guidelines, and health and safety standards.
Be able to stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Train, coach, reward, and discipline employees on aspects of their jobs.
Prepare housekeeping paperwork and divide and assign rooms evenly to room attendants.
Communicate by radio and phone with hotel staff about safety or service concerns.
Inspect guest rooms and employee housing daily for quality assurance.
Update housekeeping logs throughout the resort and ensure chemicals and cleaning products are stored properly.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to a supervisor.