Supervisor, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Denali National Park, AK

109d

About The Position

Housekeeping Supervisors oversee guest rooms to ensure each space is clean, comfortable, and safe. They help train, coach, and guide a large, diverse team, support safety standards, and assist guests as needed. The role is based at Denali Princess Wilderness Lodge in the Rooms Division and is seasonal, full-time. The position is described as finishing in the afternoon, leaving time for activities in Alaska.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the company cannot sponsor or take over sponsorship of employment visas at this time, including H-2B status.
Organize and prioritize work and maintain attention to time constraints while working in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Train, coach, reward, and discipline employees on aspects of their jobs.
Prepare housekeeping paperwork and evenly assign rooms to room attendants.
Communicate with hotel staff by radio and phone about safety or service concerns.
Inspect guest rooms and employee housing daily for quality assurance.
Update housekeeping logs throughout the resort and ensure proper storage of chemicals and cleaning products.
Interact and communicate with guests by providing property-specific and local information, answering questions, and communicating concerns to a supervisor.
Help create memorable moments for guests.