Supervisor, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Denali, AK

117d

About The Position

The Housekeeping Supervisor leads a diverse housekeeping team and provides hands-on training, coaching, and support to maintain clean, comfortable, and safe spaces for guests. The role upholds quality and safety standards, assists guests warmly and professionally, and helps ensure excellence throughout the property.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; employment visa sponsorship is not available.
Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, or work on feet for a minimum of 8 hours per day.

Responsibilities

Train, coach, reward, and discipline employees on job-related aspects.
Prepare housekeeping paperwork and evenly assign rooms to room attendants.
Communicate by radio and phone with hotel staff about safety or service concerns.
Inspect guest rooms and employee housing daily for quality assurance.
Update housekeeping logs throughout the resort and ensure chemicals and cleaning products are stored properly.
Interact and communicate with guests, provide property-specific and local information, answer questions, and relay concerns to a supervisor.