Supervisor, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Trapper Creek, AK

104d•Onsite

About The Position

Housekeeping Supervisors oversee guest rooms and other spaces to ensure they are clean, comfortable, and safe. They help train, coach, and guide a large, diverse team, support safety standards, and assist guests as needed. The role is based at Mt. McKinley Princess Wilderness Lodge in the Rooms Division. The description notes that the workday finishes in the afternoon, leaving time for recreation in Alaska.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the employer cannot sponsor or take over sponsorship of employment visas at this time.
Organize and prioritize work, maintain attention to time constraints, and work in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, and work on feet for a minimum of 8 hours per day.

Responsibilities

Train, coach, reward, and discipline employees on job-related matters.
Prepare housekeeping paperwork and evenly assign rooms to room attendants.
Communicate with hotel staff by radio and phone about safety or service concerns.
Inspect guest rooms and employee housing daily for quality assurance.
Update housekeeping logs throughout the resort and ensure chemicals and cleaning products are stored properly.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to a supervisor to create memorable guest experiences.