Supervisor, Housekeeping

Holland America/Princess Alaska-Yukon Land Operations•Cooper Landing, AK

108d

About The Position

Housekeeping Supervisors oversee guest rooms and other spaces to ensure they are clean, comfortable, and safe. The role assists with training, coaching, and guiding a large, diverse team, supports safety standards, and assists guests as needed. The position is seasonal and full-time at Kenai Princess Wilderness Lodge in the Rooms Division. The posting notes that the workday finishes in the afternoon.

Requirements

Pass a pre-employment background check.
Be at least 18 years old to reside in company housing, where available.
Be eligible to work in the United States; the employer is unable to sponsor or take over sponsorship of employment visas at this time.
Organize and prioritize work while maintaining attention to time constraints in a team or group environment.
Work in a fast-paced environment with multiple tasks and external influences.
Work independently with minimal supervision while achieving daily goals.
Support and comply with company policies, procedures, guidelines, and health and safety standards.
Stand, walk, and work on one's feet for a minimum of 8 hours per day.

Responsibilities

Train, coach, reward, and discipline employees on aspects of their jobs.
Prepare housekeeping paperwork and evenly divide and assign rooms to room attendants.
Communicate by radio and phone with hotel staff regarding safety or service concerns.
Inspect guest rooms and employee housing daily for quality assurance.
Update housekeeping logs throughout the resort and ensure proper storage of chemicals and cleaning products.
Interact and communicate with guests, provide property-specific and local information, answer questions, and communicate concerns to a supervisor.