Supervisor - Health Information Services

Winnipeg Regional Health Authority•Brandon, FL

About The Position

The Supervisor - Health Information Services is accountable to the Director, Regional Manager, or Manager of Health Information Services and is responsible for developing, coordinating, implementing, evaluating, and operating the Health Information Services program within Prairie Mountain Health. Within delegated authority, the Supervisor makes decisions and supervises and manages staff while carrying out a range of administrative work, from routine to complex. The Supervisor participates in interdisciplinary and regional team structures. The role is responsible for the safe administration and operation of Health Information Services throughout Prairie Mountain Health, providing leadership and expertise in data quality, coding, records processing, dictation/transcription/editing, registration, and switchboard operations. The Supervisor monitors financial, human resource, equipment, and environmental matters; contributes to policies and procedures and sustainable program planning; and maintains functional relationships with other departments and programs. The Supervisor supports staff and personal professional development, promotes positive public relations, and operationalizes Prairie Mountain Health’s vision, mission, and values. The role promotes access, safety, effectiveness, and satisfaction in service delivery; oversees or participates in transforming clinical data into information and statistics for planning, management, and research; acts as a designated Privacy Officer and resource on privacy and access matters; and collaborates on the investigation and management of reported incidents.

Requirements

Grade 12 education meeting Manitoba standards.
Graduate of a recognized Health Information Management program.
Active certification with the Canadian Health Information Management Association.
Three years of equivalent full-time experience in health information within the last five years.
Experience with health information management practices in an acute health care environment with high-volume inpatient and ambulatory activity, and with automated systems supporting communications, records processing, and management.
Proficiency with health information systems, including ADT, CPI, Provincial Client Registry, EHR systems for orders, results repositories and electronic documentation, records analysis systems, dictation/transcription/editing, document management systems for scanning, retrieval and indexing, and switchboard and telecommunication systems.
Knowledge of and experience with privacy legislation, including the Personal Health Information Act, Mental Health Act, and Freedom of Information and Protection of Privacy Act.
Experience with CIHI products and standards, data analysis, coding and abstracting, case mix groupings, and resource intensity weights.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint, as well as Internet applications and other information technology.
Manitoba Class 5 driver’s licence and access to a personal vehicle to provide service within Prairie Mountain Health.
Demonstrated leadership and managerial ability.
Demonstrated written and oral communication skills.
Demonstrated experience in employee and labour relations.
Demonstrated experience initiating changes and improvements, including workplace re-engineering skills in a Continuous Quality Improvement environment.
Ability to prioritize in a changing environment.
Sensitivity to the human and political dynamics of health care management.
Strong organizational, decision-making, and problem-solving skills.
Demonstrated ability to develop policies and procedures.
Ability to exercise independent judgment.
Ability to respect and promote a culturally diverse population and confidentiality.
Ability to perform the duties of the position on a regular basis.

Nice To Haves

Other combinations of suitable education and experience may be considered.

Responsibilities

Develop, coordinate, implement, evaluate, and operate the Health Information Services program within Prairie Mountain Health.
Make decisions and supervise and manage staff within delegated authority.
Ensure the safe administration and operation of Health Information Services throughout Prairie Mountain Health.
Provide leadership and expertise in data quality, coding, records processing, dictation/transcription/editing, registration, and switchboard operations.
Monitor financial, human resource, equipment, and environmental issues related to Health Information Services.
Participate in developing policies and procedures and in planning and developing a sustainable program.
Participate in portfolio, facility, and regional team structures.
Develop and maintain functional relationships with other departments and programs, providing health information management support.
Plan for the continued professional development of staff and self.
Promote positive public relations and operationalize Prairie Mountain Health’s vision, mission, and values.
Promote access, safety, effectiveness, and satisfaction in the provision of Prairie Mountain Health services.
Participate in or oversee the transformation of clinical data into useful health information and statistics for planning, management, and research.
Act as a designated Privacy Officer for Prairie Mountain Health and as a resource on privacy and access to personal health information.
Collaborate in the investigation and management of reported incidents.