Supervisor, General Services

Sea World•Philadelphia, PA

About The Position

The Supervisor, General Services provides key maintenance support for Sesame Place’s year-round park operations. The role helps oversee daily maintenance work, supports safe and quality operations of attractions and facilities, and leads full-time team members. It also involves park inspections, inspection documentation, preventative maintenance, water-quality monitoring, coordinating materials and supplies, supporting projects and contractors, and responding to operational needs. The supervisor is responsible for reinforcing safety, standard operating procedures, environmental regulations, and company standards, including proper handling and disposal of hazardous materials.

Requirements

High school, trade or vocational school graduate, or equivalent.
At least three years of maintenance management experience.
Ability to pass and obtain a Level II-State Park Safety Inspector Certification upon employment.
Ability to pass and obtain a Pool Operator Certification upon employment.
Ability to understand amusement ride operations, from simple start/stop circuits to PLC controllers.
Must obtain a Certified Pesticide License for pools (CPA) within one year of accepting the position.
Ability to operate machinery such as forklifts and man-lifts.
Familiarity with and ability to operate trade tools including a VOM, conduit bender, and meggar.
Self-motivated, a strong team player, and able to interact well with others.
Willingness to work a flexible schedule that includes weekdays, weekends, evenings, nights, and holidays.
Physical ability to climb stairs daily on multiple 60-foot towers, lift up to 50 pounds, bend repetitively, stand and walk for long periods, and work outside in all types of weather.
Valid state license.
Ability to successfully complete all legal, company, and department training requirements, including required tests and certifications within established timelines.

Nice To Haves

Previous supervisory experience.
Maintenance management experience in a theme park setting.

Responsibilities

Assist with oversight of workload distribution to the team.
Lead daily operations in accordance with company and department policies.
Assist with developing competency-based training for full-time Maintenance employees.
Help maintain safe and quality operations of all attractions and facilities.
Participate in park inspections during the operating season.
Oversee proper completion and filing of park inspection documentation.
Work with full-time staff during morning inspections and be available to assist with emergencies during daily operations.
Help estimate materials for departmental projects, maintenance supplies, and equipment.
Ensure a safe working environment for all team members.
Help prioritize work orders and radio calls.
Lead full-time team members during in-house projects.
Monitor water quality, safety inspections, and record retention.
Help oversee preventative maintenance procedures on ride elements.
Work with outside contractors on small projects to ensure quality completion.
Practice safe work habits, including using personal protective equipment, lifting safely, and reporting unsafe situations.
Enforce training related to standard operating procedures, safety procedures, environmental regulations, and company standards.
Dispose of hazardous waste in accordance with company policies and procedures.
Use safe handling, storage, and disposal practices for toxic substances and hazardous waste.