General Services Supervisor

Foxconn Industrial Internet•Houston, TX

About The Position

The General Services Supervisor directly manages General Services operations by performing administrative and operational duties to ensure efficient day-to-day support across multiple buildings. The role leads General Service Administrators and Employee Service Specialists and oversees vendor services, facilities coordination, company-issued cell phones, and logistics support for executives, customers, and colleagues.

Requirements

Bachelor’s degree in Business, Operations Management, or a related field is required.
Strong organizational, planning, and prioritization skills.
Proven ability to lead, coordinate, and oversee multiple functions simultaneously.
Proficiency in Microsoft Office, including Excel and PowerPoint.
Strong written and verbal communication and interpersonal skills.
Ability to work independently and exercise sound judgment and decision-making.
Flexibility to adapt in a fast-paced, dynamic environment.
High level of initiative, accountability, and problem-solving ability.
Ability to manage vendor relationships and enforce performance standards and compliance.

Nice To Haves

2–4 years of experience in manufacturing operations handling facilities coordination, with some leadership or prior supervisory responsibility preferred.

Responsibilities

Supervise and lead General Service Administrators and Employee Service Specialists, including scheduling, task assignments, performance management, and coaching.
Oversee and coordinate General Services vendors, including janitorial and vending services, to ensure consistent service delivery across multiple buildings.
Establish and enforce vendor service level agreements, monitor performance, resolve service issues, and drive continuous improvement.
Evaluate vendor quotations, conduct cost analyses, and approve purchase requests within authorized limits; escalate exceptions as required.
Monitor vendor access to facilities and ensure compliance with facility policies, security protocols, and safety requirements.
Administer onsite General Services vendors’ mutual non-disclosure agreements and track timely completion and compliance.
Review and approve onsite janitors’ timecards and invoices bi-weekly for accuracy and regulatory compliance.
Coordinate with the facility team to plan and execute facility setups and renovations, including office equipment purchases, installation, and maintenance.
Oversee the company-issued cell phone program, including inventory management, usage monitoring, and cost control through billing review.
Lead logistics support for executives, customers, and colleagues across sites, including hotel, rental car, and airfare bookings.
Conduct annual performance audits of onsite General Services vendors to assess operational efficiency and compliance.
Perform other duties as assigned.