Supervisor, Facilities & Training
About The Position
The Facilities & Training Supervisor coordinates facility maintenance activities and employee training programs to support efficient warehouse operations. The position oversees preventive maintenance, equipment repairs, vendor coordination, operational training, and equipment operator certifications, while partnering with site leadership to ensure facility readiness and employee development. The role operates in a warehouse/distribution environment with varying temperatures, noise, moving equipment, and other typical warehouse conditions. The employee must comply with applicable DSV policies and operational procedures. Physical demands include occasional bending, squatting, kneeling, and reaching; frequent walking and standing; and regular sitting and computer work. Lifting or carrying up to 50 pounds may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Requirements
- High school diploma or GED.
- At least 3 years of combined experience in warehouse operations, facility maintenance, training, or related fields.
- Experience coordinating training programs, equipment certifications, or maintenance activities.
- Knowledge of warehouse operations, material handling equipment, and preventive maintenance practices.
- Ability to work flexible schedules based on operational needs.
- Proficiency in Microsoft Office, including Excel, Word, and PowerPoint.
- Familiarity with WMS, RF scanners, training databases, and maintenance tracking systems.
- Strong communication, organizational, and problem-solving skills.
- Ability to coordinate multiple priorities and work independently.
- Ability to communicate effectively with employees, leadership, and external vendors.
Nice To Haves
- Associate or bachelor's degree in business, operations, facilities management, or a related field.
- Five years of experience in warehouse operations, facilities maintenance, or employee training.
- Previous supervisory experience.
- Experience developing OJT programs and conducting equipment operator certifications.
- Familiarity with preventive maintenance programs and building systems.
Responsibilities
- Coordinate daily facility maintenance activities, repairs, and preventive maintenance programs.
- Oversee maintenance of building systems, material handling equipment, dock equipment, and facility infrastructure.
- Conduct routine facility inspections to identify maintenance needs and opportunities for improvement.
- Coordinate vendors, contractors, maintenance schedules, and service requests.
- Maintain accurate maintenance records, work orders, and equipment service documentation.
- Monitor equipment performance and recommend improvements to minimize downtime.
- Assist with maintenance budgets, vendor expenses, and facility improvement projects.
- Communicate facility concerns, equipment issues, and maintenance updates to site leadership.
- Coordinate and deliver new-hire, operational, quality, and On-the-Job Training (OJT) programs.
- Develop and maintain training schedules, materials, work instructions, and employee training records.
- Conduct equipment operator training, evaluations, certifications, and renewals.
- Ensure training documentation is accurate, current, and maintained in applicable systems.
- Evaluate employee skill levels and coordinate refresher training when needed.
- Partner with Operations to identify training needs and support employee development.
- Monitor training completion and maintain documentation for internal and client audits.
- Support implementation of updated operational procedures and training requirements.
- Partner with site leadership to align facility maintenance and training priorities with operational needs.
- Identify opportunities to improve facility conditions, equipment reliability, and employee performance.
- Coordinate activities across shifts to minimize operational disruptions.
- Provide oversight and coordination of facility maintenance and training activities, including direction to assigned employees, vendors, and contractors as applicable.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
