Supervisor, EVS (Full-Time; Varied Shift)

Harrah's Cherokee Casino Resort•Cherokee, NC

About The Position

The Supervisor, EVS ensures the highest level of cleanliness throughout the facility. The role supervises cleaning of the casino interior and immediate exterior, schedules routine work and non-routine cleaning projects, and oversees employees’ training, performance, and development. The supervisor also manages supplies and inventory, addresses incidents and issues, and helps ensure compliance with company, departmental, and regulatory policies.

Requirements

High school diploma or GED.
Three years of housekeeping or environmental services experience.
One year of supervisory experience.
Valid driver's license and eligibility under company driver requirements, including specified limits on moving violations, accidents, and disqualifying driving-related incidents.
Proficiency with Windows-based office software, including Microsoft Office, Word, Excel, PowerPoint, and Outlook.
Neat, professional appearance and excellent personal hygiene.
Ability to work independently.
Documented teamwork behaviors and attitudes.
Strong oral and written communication skills.
Strong interpersonal skills.
Excellent technical skills.
Ability to handle multiple priorities in a fast-paced environment.
Ability to read, write, speak, and understand English.

Responsibilities

Supervise cleaning of the casino interior and immediate exterior.
Prepare and maintain employee schedules for routine cleaning.
Plan, schedule, and supervise non-routine cleaning projects.
Conduct pre-shift meetings.
Order supplies and control inventory levels.
Train subordinates and provide the knowledge, development, and direction needed to perform their responsibilities.
Coach employees and take corrective action when necessary.
Ensure timely and accurate performance appraisals and work history entries.
Use sound decision-making to motivate the team and maintain morale.
Participate in projects, committees, and task forces by volunteering and providing input and suggestions.
Proactively address incidents and issues and ensure resolution with employees.
Initiate or participate in personnel actions, including interviews, training, candidate selection, terminations, performance reviews, promotions, transfers, and disciplinary actions.
Adhere ethically to regulatory, departmental, and company policies and procedures.
Establish and endorse Caesars Entertainment business objectives, ethics, and values in accordance with the Code of Commitment and Mission, Vision, and Values.