Supv Elec Operations

Consumers Energy•Jackson, MI

7d•Onsite

About The Position

The Supervisor Electric Operations provides planning, direction, regulatory compliance, and oversight to ensure safe, cost-effective completion of field construction, maintenance, service, and emergency work on the company’s electric transmission and distribution facilities. The role oversees a geographical area within Consumers Energy’s territory, including electric operations and LVD deliverables and employee oversight. The position operates under general supervision and is based onsite at the Jackson Service Center in Jackson, Michigan. The selected candidate must live within commuting distance or be willing to relocate; relocation assistance is available to those who qualify. The supervisor oversees work plans, budgets, field work, employee matters, regulatory and safety compliance, customer concerns, contractor resources, and operational performance. The role participates in an on-call rotation averaging 12 weeks per year and may be called on to lead company and contractor crews during storm restoration, averaging 20 occasions per year. The position also responds to emergent events 24/7 and manages the company’s High Load Response process, including compliance with MISO Conservative Operations Guidelines. Duties outside normal business hours are in addition to normal responsibilities. This position is not eligible for current or future immigration sponsorship, including H-1B or TN sponsorship, and cannot hire individuals working under CPT, OPT, or STEM OPT. Consumers Energy describes its workplace as inclusive and focused on career development, growth, and stability.

Requirements

Bachelor’s degree in a business, technical, or related field and at least two years of related electrical or leadership experience; or an associate degree in a business, technical, or related field and at least four years of related electrical or leadership experience; or a high school diploma or GED and at least six years of related electrical or leadership experience.
Knowledge of safe work practices and procedures, the Work Methods Manual, and electric distribution operations and construction.
Demonstrated leadership capabilities, including the ability to lead change in a competitive business.
Knowledge of applicable sections of the Corporate Safety Manual for Electric Operations.
Technical knowledge in electric transmission, electric distribution, or electric metering, gained through technical study and/or related work experience.
Presentation skills, including the ability to address groups and speak with the public.
Proficiency in storm processes and supporting computer systems and programs, including ARCOS, OMAR/Service Suite, ADMS/Outage Management System, and Outlook.
Supervisory skills in a diverse, equitable, and inclusive environment, including negotiation, conflict resolution, and employee development.
Ability to transfer experience and knowledge.
Ability to negotiate with local union leadership to resolve barriers and find solutions that meet company needs while serving employees and customers.
Ability to participate in on-call and storm-response work, respond to emergent events 24/7, and perform duties outside normal business hours.
Must be within commuting distance of the Jackson Service Center or willing to relocate.
Must not require current or future immigration sponsorship; CPT, OPT, and STEM OPT candidates are not eligible.

Responsibilities

Influence stakeholders outside the department on policies, practices, and procedures, coordinating with groups such as Design, Scheduling, Fleet, Supply Chain, Facilities, and Damage Assessment.
Manage and resolve escalated complaints; inspect job sites, monitor work progress, verify completion, plan assignments, prepare requisitions, and oversee special projects.
Ensure projects and departmental milestones are completed within approved budgets.
Maintain work-plan adherence and make adjustments to resources, equipment, and materials, coordinating with internal teams and external residential, commercial, industrial, and municipal customers.
Lead Daily Operating Reviews and Cross Functional Weekly Operating Reviews, and participate in other operating reviews, Rally Rooms, problem-solving events, safety teams, and financial programs.
Oversee personnel actions and administrative processes, including time-sheet approval, Estimated Straight Time accounting, CDL Medical program compliance, apprenticeship administration, required HSE training, policy and procedure updates, driver inspection records, ARCOS administration, and on-call and storm-resource planning.
Acquire, distribute, inspect, test, and replace personal protective equipment and tools; ensure adherence to tool requirements.
Approve or manage third-party contract purchase orders, including Hydrovac and traffic-control services, and oversee customer de-energizing agreements.
Investigate and resolve MPSC/CEO complaints.
Supervise OM&C bargaining-unit employees.
Ensure employee education and adherence to the Corporate Safety Manual, Electric Methods and Procedures Manual, Electric Distribution Manual, MIOSHA and OSHA standards, DOT standards, business continuity plans, Code of Conduct, and employee policy and process manuals.
Manage grievance procedures and safety and disciplinary investigations, including associated disciplinary action.
Use departmental processes and metrics to achieve goals; create and update visual management, apply problem-solving and Lean tools, identify waste and cost-saving opportunities, and follow actions through to completion, including automation opportunities.
Participate in the zone on-call rotation, lead company and contractor crew resources during storm restoration when activated, respond to emergent events 24/7, and manage the High Load Response process in accordance with MISO Conservative Operations Guidelines.
Recommend changes and enhancements to systems and facilities operations; respond to complaints and information requests; prepare and maintain reports on completed job orders and jobs in progress.
Perform other duties as assigned or necessary.