Supv, Operations

Chobani•Allentown, PA

About The Position

The Production Operations Supervisor directly supervises and coordinates the team’s daily activities in beverage manufacturing and packaging, including batching, filling, and packaging. The role drives Lean training and implementation, oversees production schedules and standards, troubleshoots equipment issues, and partners with quality and continuous improvement teams. It also leads employee training, shift communications, performance management, attendance tracking, staffing support, hiring assistance, and onboarding. The schedule is 2-2-3, 12-hour shifts from 6:00 am to 6:30 pm. Chobani is a purpose-driven, people-first food company focused on making high-quality, nutritious food accessible to more people and supporting healthier communities. Its products include yogurt, oat milk, creamers, coffee beverages, and ready-to-make meals. The company manufactures products in New York, Idaho, Michigan, and Australia. Chobani is an equal opportunity employer. The salary range for this full-time position is $60,500 to $95,700, plus bonus, equity, and benefits. Pay within the range depends on work location and factors such as job-related skills, experience, and education or training. Benefits include medical, dental, and vision coverage; disability insurance; a health savings account; flexible spending accounts; tuition reimbursement; a 401(k) match; fertility and childcare assistance; parental leave; wellness resources; paid time off; holidays; and paid volunteer time off.

Requirements

  • 2–4 years of production supervisor experience in a manufacturing environment.
  • Knowledge of raw materials, production processes, quality control, costs, and techniques for improving manufacturing effectiveness.
  • Knowledge of employee safety, food safety, and quality programs, including HAACP and SQF.
  • Strong analytical and problem-solving skills.
  • Excellent interpersonal skills and a collaborative management style to build an engaged, motivated, and hard-working team.
  • Excellent verbal and written communication skills.
  • Proficiency with Microsoft Office applications and ERP systems.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Drive Lean training and implement a Lean toolkit, including value stream management, Lean diagnosis and strategy, objective setting, Kanban, SMED, team problem solving, and Kaizen.
  • Direct and coordinate employees engaged in production and processing, including batching, filling, and packaging.
  • Plan and establish work schedules, assignments, and production sequences to meet production goals.
  • Collaborate with other supervisors to coordinate operations within and between departments.
  • Inspect materials, products, and equipment to detect defects or malfunctions.
  • Troubleshoot manufacturing equipment issues.
  • Observe work and monitor manufacturing equipment indicators to ensure operators follow production and processing standards.
  • Partner with continuous improvement leaders to implement Lean principles and practices.
  • Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and evaluate production estimates and outputs.
  • Collaborate with the quality team on employee training to ensure food safety and product quality requirements are followed.
  • Train employees in equipment operations, Chobani work and safety procedures, and ergonomics.
  • Interpret specifications, blueprints, job orders, and company policies and procedures for workers.
  • Lead shift start-up meetings to relay information between shifts.
  • Communicate performance expectations, provide coaching, and conduct performance reviews.
  • Manage employee attendance information and hours worked in HR systems.
  • Participate in staffing-level planning, assist with hiring, and onboard new employees.
  • Follow Chobani safety procedures and Good Manufacturing Practices.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Disability insurance
  • Health savings account
  • Flexible spending accounts
  • Tuition reimbursement
  • 401(k) match of 100% on up to 5% of eligible pay
  • Fertility assistance
  • Childcare assistance
  • 12 weeks of parental leave at full pay after six months of continuous employment
  • Employee assistance program
  • Fitness discounts
  • Wellness reimbursement
  • On-site gym access at certain locations
  • 120 hours of paid time off
  • 11 paid holidays
  • Paid volunteer time off
  • Bonus
  • Equity
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