Supervisor, Electric Field Operations (Distribution Capital Construction)

Eversource Energy•Norwalk, CT
•$126,770 - $140,850

About The Position

The Supervisor, Electric Field Operations provides leadership to ensure the safe, timely, and efficient construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems. The position coordinates work across district and division teams, promotes a safety-first culture, and motivates employees to deliver a strong customer experience. The primary focus is supporting large capital projects in western Connecticut. This includes coordinating and managing contractor workforces, ordering materials, writing and holding switching orders, and scheduling and coordinating logistics with supporting Eversource departments. Multiple western Connecticut locations may be possible. The supervisor oversees field activity and work planning from initiation through closeout, ensures job packages are construction-ready and materials are available, coordinates internal departments and external stakeholders, and monitors project schedules, budgets, and performance. The role also includes employee supervision, union agreement administration, customer issue resolution, reporting, storm response, and participation in a rotational on-call assignment. The work takes place outdoors in varied terrain and weather as well as in a normal office environment. The position requires travel between Massachusetts, Connecticut, and New Hampshire as necessary, visits to job sites and customer premises, possible shift work including weekends, rotational off-hour on-call coverage, and occasionally long hours during outages or coverage needs. A valid motor vehicle license is required. A bachelor's degree or equivalent related experience and five to ten years of related experience are required. Salary is commensurate with experience, with a stated annual range of $126,770 to $140,850 and potential incentive eligibility.

Requirements

  • Bachelor's degree or equivalent related experience.
  • Five to ten years of related experience.
  • Working knowledge of methods, work practices, and procedures for safe construction, operation, and maintenance of electric transmission and distribution facilities and infrastructure at secondary and primary operating voltages.
  • Strong analytical and problem-solving skills.
  • Maintain switching and tagging qualifications.
  • Strong computer and related technology knowledge, ability to learn and use available information technologies, and ability to use PC desktop applications such as Microsoft Word and Excel.
  • Valid motor vehicle license.
  • Availability for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary.
  • Ability to manage multiple activities simultaneously to meet deadlines and customer requirements.
  • Ability to relate effectively to customers and the general public under stressful circumstances and for prolonged periods.
  • Ability to clearly communicate job- and safety-related information and address employee performance issues constructively.
  • Ability to respond to problem situations at all hours of the day or night.
  • Availability for shift work, including weekends, rotational off-hour on-call responsibility, and long hours during outages or shift coverage needs.
  • Applicants requiring immigration-related visa sponsorship to start employment with Eversource will not be considered.

Nice To Haves

  • Previous experience in electric distribution.
  • Previous experience in a supervisory role.
  • D.O.T. driver's license.
  • Qualified Lineman.

Responsibilities

  • Ensure safe execution of field activities, set safety expectations, resolve safety concerns, and communicate safety lessons learned.
  • Make decisions and prioritize work to ensure safe and appropriate use of assigned resources.
  • Set employee expectations, provide ongoing performance feedback, address performance issues, and conduct performance reviews in accordance with applicable bargaining unit contracts.
  • Apply local union contracts and agreements and work with managers and employees to resolve grievances and concerns.
  • Participate in pre-construction reviews and coordinate field work with other utilities, Eversource departments, and outside contractors.
  • Ensure work is completed within budgetary guidelines.
  • Prepare, review, and approve time, expense, materials, and other company records accurately and on time.
  • Promote a customer-first approach and collaborate to resolve customer issues.
  • Fulfill storm duty assignments and participate in a rotational on-call schedule.
  • Monitor the work planning process from initiation through closeout.
  • Serve as the primary construction liaison with Customer Care, Engineering, Warehousing/Transportation, Stations Operations, municipalities, other utilities, and other external stakeholders.
  • Ensure job packages are construction-ready and material availability supports the construction schedule.
  • Coordinate external agencies and internal support to maintain the critical path on large projects.
  • Support the scheduler in producing an accurate schedule for work within the planning window.
  • Work with Outside Supervisors to address emergent issues and customer-priority jobs.
  • Prepare weekly and monthly district status reports highlighting key performance metrics.
  • Travel to job sites and customer premises to supervise work and review or discuss construction requirements.

Benefits

  • Competitive total rewards program; details are available on the company's careers site.
  • Potential incentive eligibility.
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