Supervisor, Electric Field Operations

Eversource Energy•Derry, NH

23h

About The Position

Provides leadership to ensure the safe, timely, and efficient completion of construction, operation, maintenance, and emergency restoration work on electric distribution and transmission systems. Coordinates work among employees, departments, other utilities, contractors, municipalities, and other external stakeholders. Promotes a safety-first work environment, supports employee performance and development, and motivates employees to deliver a strong customer experience. The position monitors work planning from initiation through closeout, ensures job packages are construction-ready and materials are available, supports scheduling, and tracks work against budget and schedule. It also prepares district performance reports and maintains accurate company records. The role requires emergency restoration assignments, travel among Massachusetts, Connecticut, and New Hampshire as needed, shift work including weekends, and rotational off-hours on-call duty. Work takes place both outdoors in varied terrain and weather and in a normal office environment.

Requirements

Bachelor’s degree or equivalent related experience.
At least five years of related experience.
Working knowledge of methods, work practices, and procedures for the safe construction, operation, and maintenance of electric transmission and distribution facilities and infrastructure at secondary and primary operating voltages.
Strong analytical and problem-solving skills.
Must maintain switching and tagging qualifications.
Strong computer and related technology knowledge, with the ability to learn and use available information technologies.
Ability to use PC desktop applications, including Microsoft Word and Excel.
Valid motor vehicle license.
Ability to manage multiple activities simultaneously to meet deadlines and customer requirements.
Ability to communicate effectively with customers and the general public under stressful circumstances and for prolonged periods.
Ability to clearly communicate job- and safety-related information to employees and address performance issues constructively.
Ability to respond to problem situations at all hours of the day or night.
Availability for emergency restoration assignments, travel as necessary, shift work including weekends, rotational off-hours on-call duty, and long hours during outages or shift coverage needs.

Nice To Haves

Previous experience in electric distribution.
Previous experience in a supervisory role.
D.O.T. driver’s license.

Responsibilities

Ensure the safe execution of field activities; establish safety expectations, resolve safety concerns, and communicate lessons learned and safe work practices.
Make decisions and prioritize work to ensure the safe and appropriate use of assigned resources.
Set employee performance expectations, provide ongoing feedback, address performance issues, and conduct performance reviews in accordance with applicable bargaining unit contracts.
Apply local union contracts and agreements and work with managers and employees to resolve grievances and concerns.
Participate in pre-construction reviews and coordinate field work with other utilities, Eversource departments, and outside contractors.
Ensure work is completed within budgetary guidelines.
Prepare, review, and approve time, expense, materials, and other company records accurately and promptly in accordance with established guidelines.
Promote a customer-first attitude and collaborate with employees and other departments to resolve customer issues.
Fulfill storm duty assignments and participate in the required on-call rotation.
Monitor department work planning from initiation through closeout.
Serve as the primary construction liaison with Customer Care, Engineering, Warehousing/Transportation, Stations Operations, municipalities, other utilities, and other external stakeholders.
Ensure job packages are construction-ready and materials are available to meet construction schedules.
Coordinate external agencies and internal support to maintain critical paths on large projects.
Support the scheduler in producing an accurate schedule for work in the relevant areas and planning window.
Work with other Supervisors to address emergent issues and customer-priority jobs.
Prepare weekly and monthly status reports highlighting district performance metrics.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary and supervise work at job sites and customer premises.