Supervisor, Electric Field Operations (Maintenance & Construction)

Eversource Energy•Plymouth, MA

4d•$126,770 - $140,850

About The Position

Provides leadership to ensure the safe, timely, and efficient completion of work relating to the construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems. The supervisor coordinates work among individuals and departments, promotes and enforces a safety-first work environment, and motivates employees to deliver a strong customer experience. The position oversees the safe execution of field activities, sets expectations, resolves safety concerns, prioritizes work and resources, and manages employee performance. It also involves applying local union contracts, resolving grievances, coordinating pre-construction reviews and field operations with utilities, internal departments, and contractors, and ensuring work stays within budget. The supervisor reviews and approves company records and collaborates to resolve customer issues. The role requires storm-duty assignments, emergency restoration availability, travel between Massachusetts, Connecticut, and New Hampshire as needed, and participation in a rotating on-call schedule. Work occurs outdoors in varied terrain and weather, at job sites and customer premises, and in an office environment. The role may involve shift work, weekends, extended hours during outages, and prolonged computer use.

Requirements

Bachelor’s degree or equivalent related experience.
Five or more years of related experience.
Working knowledge of methods, work practices, and procedures for the safe construction, operation, and maintenance of electric transmission and distribution facilities and infrastructure at secondary and primary operating voltages.
Strong analytical and problem-solving skills.
Ability to maintain switching and tagging qualifications.
Strong computer and technology knowledge and ability to learn and use available information technologies.
Ability to use PC desktop applications, such as Microsoft Word and Excel.
Valid motor vehicle license.
Availability for emergency restoration assignments and travel between Massachusetts, Connecticut, and New Hampshire as necessary.
Availability for shift work, including weekends, rotating off-hour on-call duty, and long hours during outage situations or shift coverage requirements.
Ability to manage multiple activities simultaneously to meet deadlines and customer requirements.
Ability to relate effectively to customers and the general public under stressful circumstances and for prolonged periods.
Ability to clearly communicate job- and safety-related information and address performance issues constructively.
Ability to respond to problem situations at all hours of the day or night.

Nice To Haves

Previous experience in electric distribution.
Previous experience in a supervisory role.

Responsibilities

Provide leadership for the safe, timely, and efficient construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems.
Coordinate work among individuals and departments in the district or division.
Promote and enforce safety expectations, resolve safety concerns, and communicate safety lessons learned and safe work practices.
Make decisions and prioritize work to ensure safe and appropriate use of assigned resources.
Set employee performance expectations, provide ongoing feedback, address performance issues, and conduct performance reviews in accordance with applicable bargaining unit contracts.
Apply local union contracts and agreements and work with managers and employees to resolve grievances and concerns.
Participate in pre-construction reviews and other activities that support timely and efficient field operations.
Coordinate work with other utilities, Eversource departments, and outside contractors as needed.
Ensure work is completed within budgetary guidelines.
Prepare, review, and approve time, expense, materials, and other company records accurately and on time, following established guidelines.
Promote a customer-first attitude and collaborate with employees and departments to resolve customer issues.
Fulfill storm-duty assignments and participate in a rotating on-call schedule as required.
Respond to emergency restoration assignments, which may occur outside normal responsibilities, hours, or location.
Travel between Massachusetts, Connecticut, and New Hampshire as necessary and drive to job sites and customer premises to supervise work and review or discuss construction requirements.