Supervisor, Electric Field Operations

Eversource Energy•Derry, NH

1d•$126,770 - $140,850

About The Position

Provides leadership to ensure the safe, timely, and efficient completion of work relating to construction, operation, maintenance, and emergency restoration of electric distribution and transmission systems. Coordinates work among individuals and departments in the district or division, promotes and enforces a safety-first environment, and motivates employees to deliver a strong customer experience. The supervisor oversees field safety, resource use, employee performance, labor agreement application, work planning, construction readiness, budgets, records, scheduling, and project coordination. The role serves as a construction liaison with internal organizations and external stakeholders, monitors work from initiation through closeout, and prepares district performance reports. The position includes emergency restoration assignments, on-call rotations, travel between Massachusetts, Connecticut, and New Hampshire as needed, and work in varied outdoor conditions as well as an office environment.

Requirements

Bachelor’s degree or equivalent related experience.
At least five years of related experience.
Working knowledge of safe methods, work practices, and procedures for construction, operation, and maintenance of electric T&D facilities and infrastructure at secondary and primary operating voltages.
Strong analytical and problem-solving skills.
Maintain switching and tagging qualifications.
Strong computer and technology knowledge and ability to learn and use available information technologies, including Microsoft Word and Excel.
Valid motor vehicle license.
Available for emergency restoration assignments and travel between MA, CT, and NH as necessary.
Able to manage multiple activities simultaneously to meet deadlines and customer requirements.
Able to communicate effectively with customers and the general public under stressful circumstances, articulate job and safety information to employees, and address performance issues constructively.
Able to respond to problem situations at all hours of the day or night.

Nice To Haves

Previous experience in electric distribution.
Previous experience in a supervisory role.
D.O.T. Driver’s License.

Responsibilities

Ensure safe execution of field activities; set safety expectations, address concerns, share lessons learned, and promote safe work practices.
Make decisions and prioritize work to ensure safe and appropriate use of assigned resources.
Set employee performance expectations, provide ongoing feedback, address performance issues, and conduct comprehensive performance reviews.
Apply local union contracts and agreements and work with managers and employees to resolve grievances and concerns.
Participate in pre-construction reviews and coordinate field operations with other utilities, Eversource departments, and outside contractors.
Ensure work is completed within budget guidelines.
Prepare, review, and approve time, expense, materials, and other company records accurately and on time.
Model a customer-first attitude and collaborate to resolve customer issues.
Fulfill storm duty assignments and participate in a rotational on-call schedule.
Monitor the work planning process from initiation through closeout for department work.
Serve as the primary construction liaison with Customer Care, Engineering, Warehousing/Transportation, Stations Operations, municipalities, and other utilities.
Ensure job packages are construction-ready and materials are available to meet construction schedules.
Coordinate external agencies and internal support to maintain critical paths for large projects.
Support the scheduler in producing an accurate schedule for work within the planning window.
Work with other supervisors to address emergent issues and customer-priority jobs.
Prepare weekly and monthly status reports highlighting district performance metrics.
Respond to emergency restoration assignments, potentially outside normal responsibilities, hours, and location.