Supervisor - Driving

SP Plus•Salt Lake City, UT
•Onsite

About The Position

Assist in the day-to-day management of a parking location, ensuring operations follow contractual guidelines and company policies and procedures. Help foster good client relations, promote a professional image, and participate in programs to improve client and customer satisfaction. The role also includes assisting with location management, providing courteous customer service, maintaining and repairing parking equipment, and performing general maintenance as directed by the Facility Manager. The employee must hold and maintain a valid state-issued driver’s license with a current address and an acceptable driving record.

Requirements

  • Minimal high school diploma or equivalent, and minimal related experience or training; or an equivalent combination of education and experience.
  • Clear oral communication, listening, and clarification skills; respond well to questions.
  • Ability to write clearly and informatively and to read and interpret written information.
  • Positive attitude and ability to respond to customer service requests.
  • Ability to adapt to workplace changes, delays, or unexpected events.
  • Sound and accurate judgment.
  • Valid state-issued driver’s license with a current address and acceptable driving record, maintained throughout employment.
  • Ability to frequently sit, stand, walk, use hands and fingers, handle or feel objects, and talk.
  • Ability to occasionally climb or balance, stoop, kneel, or crouch.
  • Ability to lift and/or move up to 25 pounds.
  • Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

  • Assist in the day-to-day management of assigned locations and parking operations.
  • Help ensure operations comply with contractual guidelines and company policies and procedures.
  • Foster good client relations and promote a professional image and approach to the business.
  • Participate in programs to improve client and customer satisfaction.
  • Assist with management duties as assigned.
  • Courteously assist customers and respond to service requests.
  • Assist in maintaining and repairing parking equipment and perform general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected company policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and similar items.
  • Substitute for any position if necessary.
  • Maintain thorough knowledge of the garage and nearby major streets, landmarks, and freeways.
  • Complete other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long- and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
  • $1,000 sign-on bonus
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