Supervisor - Driving

Metropolis Technologies • Miami, FL

5d • Onsite

About The Position

SP+, a Metropolis company, is an artificial intelligence company that uses computer vision to provide checkout-free parking experiences. SP+ operates more than 4,000 locations across North America and Europe, with over 23,000 employees. The Supervisor - Driving assists with the day-to-day management of a parking location, ensuring operations follow the location’s contractual guidelines and company policies and procedures, while supporting client relations and maintaining a professional approach to the business.

Requirements

• Minimal high school diploma or equivalent and minimal related experience or training; or an equivalent combination of education and experience.
• Clear oral communication, including listening, seeking clarification, and responding to questions.
• Clear written communication and ability to read and interpret written information.
• Positive customer-service attitude and responsiveness to requests for service and assistance.
• Ability to adapt to changes in the work environment, delays, and unexpected events.
• Sound and accurate judgment.
• Valid state-issued driver’s license with a current address and an acceptable driving record, which must be maintained.
• Ability to frequently sit, stand, walk, use hands and fingers, handle or feel objects, and talk.
• Ability to occasionally climb or balance, stoop, kneel, or crouch, and lift and/or move up to 25 pounds.
• Close vision, peripheral vision, and ability to adjust focus.

Responsibilities

• Assist in the day-to-day management of a location and its parking operations in accordance with contractual guidelines and company policies and procedures.
• Participate in programs to improve client and customer satisfaction.
• Assist with managing the day-to-day activities of assigned locations and perform management duties as assigned.
• Courteously assist customers.
• Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
• Report known accidents, observed or suspected violations of company policy, safety hazards, and unusual occurrences to the Facility Manager.
• Assist with cleanup of debris, water, oil spills, and similar materials.
• Substitute for any position when necessary.
• Maintain thorough knowledge of all areas of the garage and of major streets, landmarks, and freeways in the area.
• Complete other duties as needed.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Flexible spending accounts
• Long- and short-term disability insurance
• Life insurance
• Accident insurance
• 401(k)
• Paid time off

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED