Supervisor - Driving

SP Plus•Miami, FL

About The Position

Assist in the day-to-day management of a parking location, ensuring operations follow the location’s contractual guidelines and company policies and procedures. Help foster good client relations, promote a professional image, and participate in programs to improve client and customer satisfaction. Assist with assigned management duties and other duties as needed. The employee may substitute for any position when necessary.

Requirements

  • High school diploma or equivalent, and at least one month of related experience or training; or an equivalent combination of education and experience.
  • Clear oral communication, including listening, seeking clarification, and responding to questions.
  • Clear written communication and ability to read and interpret written information.
  • Positive attitude and ability to respond to service requests and provide assistance.
  • Ability to adapt to workplace changes, delays, and unexpected events.
  • Sound and accurate judgment.
  • Valid state-issued driver’s license with a current address and an acceptable driving record.
  • Ability to perform the essential duties, with reasonable accommodations where applicable.
  • Frequently sit, stand, walk, use hands and fingers, handle or feel objects, and talk; occasionally climb or balance, stoop, kneel, or crouch; lift or move up to 25 pounds; and meet close-vision, peripheral-vision, and focus-adjustment requirements.

Responsibilities

  • Assist in managing day-to-day activities at assigned locations and perform management duties as assigned.
  • Courteously assist customers and contribute to client and customer satisfaction.
  • Assist with maintenance and repair of parking equipment and general maintenance tasks as directed by the Facility Manager.
  • Report known accidents, observed or suspected company-policy violations, safety hazards, and unusual occurrences to the Facility Manager.
  • Assist with cleanup of debris, water, oil spills, and similar materials.
  • Substitute for any position when necessary.
  • Maintain thorough knowledge of all areas of the garage and of nearby major streets, landmarks, and freeways.
  • Complete other duties as needed.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Flexible spending accounts
  • Long-term and short-term disability insurance
  • Life insurance
  • Accident insurance
  • 401(k)
  • Paid time off
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