Supervisor, Design Engineering - Parkersburg, WV

FirstEnergy • Parkersburg, WV

5h • Onsite

About The Position

This is an open position with Monongahela Power Company, a subsidiary of FirstEnergy Corp. The Supervisor, Engineering Services (Distribution Design) coordinates and supervises the daily activities of an Engineering team, including Distribution Designers, making decisions guided by policies, procedures, and the company’s business plan. This onsite role is preferably based at the Parkersburg service center in Parkersburg, West Virginia; other service centers within the Parkersburg area may be considered.

The supervisor assigns and oversees design work, supports accurate billing and contract processing, addresses customer complaints involving line extensions and billing policies, and reports project progress and risks to the Manager, Engineering Services. The role also supports work management, coaches and develops team members, leads continuous improvement, and supports storm restoration efforts, including Hazard Coordinator duties when needed.

Requirements

• Bachelor’s degree in Engineering or Engineering Technology from an ABET-accredited institution and at least 5 years of relevant work experience; alternatively, a two-year degree in Engineering Technology or a related technical discipline and at least 8 years of relevant work experience.
• Relevant experience may include engineering design, reliability, system planning, substation construction and maintenance, distribution construction and maintenance, right-of-way acquisition, asset management, new business, or joint use.
• Experience in process or project development, planning and analysis, and performance reporting.
• Ability to identify, troubleshoot, and resolve project or process problems.
• In-depth knowledge of Microsoft Office applications, including Excel, PowerPoint, and Word.
• Ability to manage multiple priorities and lead others in achieving business unit and company goals.
• Ability to make accurate decisions and demonstrate sound judgment.
• Excellent verbal and written communication skills for interacting with internal and external customers and producing clear, accurate, concise reports.
• Superior customer relations, relationship management, leadership, teamwork, and managerial skills.
• Ability to work well under pressure.

Nice To Haves

• Advanced degree.
• Professional Engineer (PE) certification.
• Previous supervisory experience.
• Working knowledge of SAP, CREWS, and GIS.
• CREWS navigation skills, including knowledge of work request design requirements, material reservation criteria, CREWS billing categories, date management, and lock-down procedures.
• Working knowledge of, or ability to learn, GIS; Construction and Material Standards; company Distribution Policies and Procedures; WVDOT and county permit requirements for pole sets, highway occupancy, and road openings; Appendix A in Part II of the company’s Tariff concerning extension of facilities; PSC policy and its impact on billing practices; streetlight installation and billing processes; and the company’s Municipal Lighting Handbook.

Responsibilities

• Demonstrate and strengthen the Engineering Services team’s commitment to safety.
• Create notifications in SAP and assign work requests to Distribution Designers.
• Work with Business Services to ensure accurate and timely billing for work requests.
• Apply tariff criteria to billable work, including new premises, service upgrades, and facility relocations.
• Create and process Line Extension Contracts for various types of work.
• Review and respond to Public Service Commission of West Virginia customer complaints related to line extensions and billing policies.
• Report project progress and issues that could affect successful completion to the Manager, Engineering Services.
• Analyze complex issues and develop actionable recommendations.
• Support the Work Management organization on questions and issues involving current and upcoming design work and company priorities.
• Conduct performance management, including ongoing feedback, coaching, and discussion of development opportunities, performance issues, and departmental changes.
• Lead, educate, and direct others to improve team effectiveness; communicate results and recommendations to audiences including senior leadership.
• Encourage open, honest, direct, and ongoing conversation among team members.
• Drive continuous improvement across the team and company.
• Seek and share knowledge of industry trends, competitors, and other developments affecting the team or company.
• Support storm restoration efforts, including performing Hazard Coordinator duties when needed.

Benefits

• Competitive pay plus incentive compensation.
• Company-sponsored pension plan.
• 401(k) savings plan with matching employer contribution.
• Choice of medical, prescription drug, dental, vision, and life insurance programs.
• Skills development training with tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager