Supervisor, Compensation Service

Graebel Companies, Inc.

1h•$85,000 - $95,000

About The Position

The Compensation Supervisor coordinates and supervises the Compensation Team, including employees who prepare cost estimates, tax equalisation services and tax payments, and certificate of coverage services. The role may cover additional compensation services for certain client engagements. The supervisor leads, teaches, and coaches the team to support optimal performance. The position oversees compensation analysts delivering allowance calculations, global payroll services, and compensation accumulation through preparation, audit, and delivery of service products. It monitors compliance, workflow, quality, deadlines, and client service targets; manages process changes and financial risks; and ensures payroll reconciliations and discrepancies are addressed. The supervisor also supports issue resolution, employee onboarding and development, and team goal planning. The stated salary range is $85,000 to $95,000, based on factors including experience, skills, and qualifications.

Responsibilities

Oversee compensation analysts delivering allowance calculations, global payroll services, and compensation accumulation through preparation, audit, and delivery of service products.
Monitor compliance with audit directives, client service level agreements, cycle time standards, quality goals, and client satisfaction targets.
Monitor team workflow and adjust strategies to prevent financial risks or penalties and meet deadlines.
Execute process changes.
Ensure reconciliations, including payroll wage elements, are complete and aligned with deliverables; address and rectify discrepancies caused by process breakdowns, missed or inaccurate payments, or payroll deviations from company instructions.
Supervise or assist with resolving escalations from transferees or assignees, clients, tax providers, operations, internal business partners, and others.
Use escalations to identify staff training needs and process improvements.
Onboard and train employees, participate in interviews, and complete performance and merit evaluations on time.
Provide staff development and training opportunities, promote career goals and progression, and provide informal feedback and formal appraisals or one-on-ones.
Assist with goal planning and monitor internal reporting to ensure goals are accurate.