Supervisor, Community Programs

City of Mississauga • Mississauga, ON

2d • CA$91,701 - CA$122,268 • Onsite

About The Position

Facilitate the development, implementation and supervision of diversified recreation programs to meet the needs of the community.

Requirements

• Minimum 5 years progressive experience in Recreation or a related field.
• Knowledge of Microsoft Office programs, structural software applications, and all other appropriate City software.
• Demonstrated knowledge and experience in the development, design and delivery of general interest recreation programs and camps (including budget management, staff supervision, volunteer dynamics and community development).
• Ability to demonstrate excellent customer service skill in working with staff, community groups, outside agencies and public.
• Must be able to demonstrate leadership skills and the ability to work in a team environment.
• Must be a highly motivated self-starter with excellent oral and written communication skills and the ability to establish effective working relationships.
• May require some lifting of supplies/materials.
• Ability to travel between multiple recreation sites within the city for time-sensitive work related travel.
• Must have current CPR, Standard First Aid Certification, HIGH FIVE - PHCD, Quest 1 and Quest 2 (or willing to obtain within the first 6 months of start date).

Nice To Haves

• Post-secondary education in Recreation, Phys Ed, Kinesiology or a related field is preferred.
• Ability to work in a changing environment and interest in broadening your experience is desired.
• Proficient computer skills in Active Net registration system is an asset.
• Knowledge of R3/SAP is an asset.
• Access to a personal vehicle is preferred.
• Physical Literacy training is an asset.

Responsibilities

• Research, develop, organize, administer, evaluate and market/promote a comprehensive menu of programs to meet the needs of all age groups and a diversity of clients.
• Ensure timely and effective resolution of customer questions, complaints, concerns, and issues.
• Incorporate and model the HIGH FIVE® Principles of Healthy Child Development in program delivery where appropriate.
• Incorporate and model the principles of Physical Literacy in program delivery where appropriate.
• Work closely with other centre program supervisors, Library, Schools, Community Agencies, Facility Operations, Operational Planning, and other partners.
• Participate as part of the building supervisory team and assist in the general supervision of the building (including Manager on Duty shifts), programs, staff; and maintain excellent public relations and customer service.
• Ensure a coordinated approach of service delivery, space utilization and maximize cross-over programming.
• Encourage community involvement in the use of the facilities.
• Hire, coach, train, schedule and supervise staff.
• Coordinate a diversified part-time staff compliment which will include specialized instructors for the delivery of recreation services.
• Expand program delivery through the use of volunteers, committees, outside agencies and partners.
• Maintain all required statistics and prepare reports as required.
• Recommend and monitor annual operating budget.
• Ensure compliance to existing City Recreation and Culture Standards and Corporate Policies.
• Other duties as required.

Benefits

• The City of Mississauga may use artificial intelligence (AI) technology in sourcing candidates for some positions, however, it is not being used for screening, assessing, or selecting candidates.
• Applicants applying to this posting may be considered for the same position(s) should another vacancy occur within six months from the date of this posting, unless the requirement to repost is expressed differently in a Collective Agreement.
• If you are selected for an interview and your proposed transfer or promotion results in a real or perceived conflict of interest in relation to the Employment of Relatives Corporate Policy and Procedure, you must notify the Human Resources Representative as soon as possible.
• If you are selected for an interview you are expected to disclose all current positions held in the City, whether full time or part time.
• Equity, Diversity and Inclusion: The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.
• Accommodations: The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree