Supervisor Clinical Services-RN Dermatology

Allina Health • Lakeville, MN

5d • $46 - $64 • Onsite

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Supervisor Clinical Services-RN Dermatology supervises patient care and clinical operations, partnering with site leadership to support exceptional clinical quality results. The role participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities.

This position is 1.0 FTE (80 hours per two-week pay period), with an 8-hour day shift and no weekend rotation. It supports the Southwest Region, including AH Lakeville Specialty Clinic, AH Centennial Lakes Clinic in Edina, AH Savage Clinic, and AH Richfield Clinic. The role has approximately 25 direct reports, requires routine travel to supported clinics, and may manage a remote workforce.

Requirements

• Associate degree in Nursing or a related field.
• Minimum of 3 years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing, if working in Minnesota, required upon hire.
• Licensed Registered Nurse through the Wisconsin Department of Safety and Professional Services, if working in Wisconsin, required upon hire.
• Meet at least one BLS requirement: current American Heart Association BLS certification, current American Red Cross BLS certification, or Allina in-house BLS training within 30 days of hire.

Nice To Haves

• Bachelor's degree in Nursing or a related field with a minimum of 2 years of hospital or clinic Registered Nurse experience.
• Project and initiative experience.
• At least 2 years of supervisory experience.
• Passion for contributing to a positive workplace culture.
• Initiative and resourcefulness in problem solving.
• Ability to discern and prioritize multiple tasks.
• Willingness to embrace and help implement change.

Responsibilities

• Coordinate daily operations and staff, and supervise patient care delivery in accordance with staff scope of practice.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective orientation and clinical training so staff can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in developing and managing the clinical operations budget and capital requests.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and immediate service recovery as needed.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, patient information and data integrity and confidentiality, and a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and address gaps proactively.
• Use process improvement methodologies to drive clinical outcomes and empower staff to identify issues and develop solutions.
• Participate in or lead system-wide initiatives using effective change-management and performance-management methodologies.
• Perform other duties as assigned.

Benefits

• Medical and dental benefits.
• PTO/time away.
• Retirement savings plans.
• Life insurance.
• Short-term and long-term disability.
• Voluntary benefits, including vision, legal, and critical illness coverage.
• Tuition reimbursement or continuing medical education, as applicable.
• Student loan support to navigate the Federal Public Service Loan Forgiveness Program.
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree