Supervisor Clinical Services-RN Dermatology

Allina Health System • Lakeville, MN

3d

About The Position

Allina Health is a not-for-profit health system serving individuals, families, and communities throughout Minnesota and western Wisconsin. The Supervisor Clinical Services-RN Dermatology supervises patient care and clinical operations and partners with site leadership to support exceptional clinical quality. The position participates in planning, implementing, coordinating, and evaluating patient care activities, staff education, and management activities.

This is a 1.0 FTE position working 80 hours per two-week pay period on an 8-hour day shift, with no weekend rotation. The role covers the Southwest Region, including AH Lakeville Specialty Clinic, AH Centennial Lakes Clinic in Edina, AH Savage Clinic, and AH Richfield Clinic. It oversees approximately 25 direct reports and requires routine travel to supported clinics. The position may manage a remote workforce.

The supervisor coordinates daily operations and staff, supports patient experience and clinical quality and safety, and promotes continuous process improvement. The role requires an associate degree in nursing or a related field, at least three years of hospital or clinic RN experience, and demonstrated leadership experience. The hourly base hiring pay range is $46.42 to $64.22. Allina Health offers employee benefits supporting well-being, professional growth, and the employee and their family.

Requirements

• Associate degree in Nursing or a related field.
• At least 3 years of hospital or clinic Registered Nurse experience.
• Demonstrated leadership experience.
• Licensed Registered Nurse through the Minnesota Board of Nursing if working in Minnesota, required upon hire.
• Licensed Registered Nurse through the Wisconsin Department of Safety and Professional Services if working in Wisconsin, required upon hire.
• Meet at least one BLS requirement: current certification from the American Heart Association; current certification from the American Red Cross; or Allina in-house BLS training within 30 days of hire.
• Ability to lift up to 32 lbs. occasionally and up to 25 lbs. frequently.

Nice To Haves

• Bachelor's degree in Nursing or a related field with at least 2 years of hospital or clinic Registered Nurse experience.
• Project and initiative experience.
• 2 or more years of supervisory experience.
• Passion for contributing to a positive workplace culture.
• Initiative and resourcefulness in problem solving.
• Ability to discern and prioritize multiple tasks.
• Willingness to embrace and help implement change.

Responsibilities

• Supervise and understand the scope of practice of patient care delivery by staff.
• Participate in daily huddles to ensure nursing and clinical staff have the equipment, tools, and resources needed for patient care and clinical objectives.
• Hire, manage, lead, and engage staff to support patient care and clinical objectives.
• Ensure effective staff orientation and clinical training so staff can work at the top of their licensure or certification.
• Build and retain engaged staff using employee engagement data, tools, and methods.
• Support and manage staff volumes.
• Participate in developing and managing the clinical operations budget and capital requests.
• Partner with site leadership to develop, implement, and evaluate patient care delivery processes.
• Use patient experience and feedback to inform improvements and provide immediate recovery when needed.
• Empower staff to resolve patient complaints and concerns and foster a culture of service recovery.
• Support achievement of quality goals by identifying and removing barriers, communicating changes, and ensuring staff training and development.
• Ensure compliance with regulatory and safety requirements, protect the integrity and confidentiality of patient information and data, and maintain a safe environment for staff and patients.
• Partner with the safety lead to conduct or observe drills, evaluate staff preparedness, and address gaps proactively.
• Use process improvement methodologies to drive clinical outcomes and empower staff to identify issues and develop solutions.
• Participate in or lead system-wide initiatives using change management and performance management methodologies.
• Perform other duties as assigned.

Benefits

• Medical and dental coverage
• PTO and time away
• Retirement savings plans
• Life insurance
• Short-term and long-term disability
• Voluntary benefits, including vision, legal, and critical illness
• Tuition reimbursement or continuing medical education, as applicable
• Student loan support and benefits to navigate the Federal Public Service Loan Forgiveness Program
• Well-being dollars, well-being navigators, programs, activities, articles, videos, personal coaching, and tools

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree