Supervisor Central Scheduling

HCA Healthcare•Houston, TX

About The Position

Under the general supervision of the Surgical Services Director, the Supervisor Central Scheduling performs clerical, secretarial, and related support services for surgical services, promoting communication between the Director, medical staff, hospital staff, and others. The role is responsible for scheduling surgical procedures and general clerical work within the department, and provides support to clerical positions throughout surgical services. The position coordinates the Director’s office and monitors and directs Secretary/Scheduler positions. It also supports reporting, correspondence, special projects, payroll preparation, supply management, surgical documentation, and coordination with admitting services and buyers. The supervisor prioritizes activities under the Director’s guidance and communicates concerns to the Director or Assistant Director.

Requirements

  • Proficiency using word-processing software, computer equipment, and miscellaneous office equipment.
  • College preparation related to office or managerial organization is preferred.
  • A basic course in medical terminology is preferred.

Nice To Haves

  • College preparation related to office or managerial organization.
  • A basic course in medical terminology.

Responsibilities

  • Obtain all appropriate information required to schedule procedures.
  • Verify that practitioners scheduling procedures have approved privileges for the requested procedures by checking clinical privilege delineation lists, and refer questions about privileges to the Director.
  • Accurately post scheduled surgical cases in the operating room log and on the scheduling board.
  • Prepare daily surgical schedules for distribution.
  • Answer telephone calls and communicate messages appropriately.
  • Perform other clerical activities required by the department.
  • Prepare payroll for approval using Timekeeper Central Services.
  • Coordinate the Director’s office and coordinate, monitor, and direct Secretary/Scheduler positions.
  • Assist with reports and special projects as needed.
  • Assist the Director and other hospital personnel with preparing and distributing correspondence and other materials.
  • Apply knowledge of surgical scheduling procedures to ensure procedure accuracy and complete data.
  • Apply knowledge of medical terminology when preparing surgical schedules.
  • Collaborate with admitting services to ensure admission and insurance data and accounts are correct.
  • Attend staff and other scheduled meetings as recording secretary when needed.
  • Maintain and coordinate surgical services tissue and implant logs, ensuring timely entries and coordination with buyers.
  • Use appropriate office equipment and computer systems, including word-processing systems.
  • Maintain and efficiently order clerical and office supplies for surgical services.
  • Assist the OR Analyst with daily surgical minutes reports as needed.
  • Prioritize activities according to work demand under the Director’s guidance.
  • Communicate effectively with physicians, physicians’ office staff, departmental staff, and other hospital personnel.
  • Communicate problems or concerns regarding activities to the Director or Assistant Director.

Benefits

  • Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
  • Wellbeing support, including free counseling and referral services.
  • Paid time off and paid family leave.
  • Long- and short-term disability coverage and leaves of absence.
  • 401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
  • Employee Stock Purchase Plan.
  • Flexible spending accounts.
  • Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
  • Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
  • Fertility and family-building benefits and adoption assistance.
  • Life insurance and supplemental health protection plans.
  • Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.
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