Supervisor, Beverage
Hard Rock Hotel & Casino Ottawa•Bristol, TN
•$37,100 - $49,400•Onsite
About The Position
The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and team members in specified food outlet and assist in supervision of all other food & beverage outlets as needed.
Requirements
- Knowledge of pertinent federal, state, and local laws, codes, and regulations
- Knowledge of management of a high volume restaurant, bar, or similar business
- Knowledge of standard safety and sanitation practices for food and beverage service
- Knowledge of applicable computer systems
- Knowledge of various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.
- Knowledge of food, food product, food preparation, etc.
- Knowledge of service, service etiquette, and standard service practices for full-service restaurants
- Knowledge of wines and alcoholic beverages
- Ability to present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance
- Ability to communicate clearly and concisely, both orally and in writing
- Ability to be flexible to work varying shifts and time schedules as needed
- Ability to deliver programs which create a service level of excellence for internal and external guests
- Ability to communicate effectively with all levels of team members and outside contacts
- Ability to review and comprehend all necessary documentation
- Ability to act professionally with a constantly changing internal and external environment
- Must obtain and maintain valid licenses / certifications per Federal, State and Gaming regulations
- Must successfully pass background check
- Must successfully pass drug screening
- Must be at least twenty-one (21) years of age
Nice To Haves
- Work on the casino floor, where you may be exposed to casino-related environmental factors including, but not limited to second-hand smoke, flashing screens/lights, and excessive noise
Responsibilities
- Supervising all front-of-the-house restaurant operations and team members in specified food outlet
- Assist in supervision of all other food & beverage outlets as needed
- Monitor and control cash flow and security of assets
- Link scheduling to customer flow
- Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible
- Maintain bar operations
Benefits
- Comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
