Beverage Supervisor

Muckleshoot Casino Resort • Auburn, WA

11h • Onsite

About The Position

This role involves supervising beverage operations, ensuring excellent guest service, and managing staff. The supervisor will be responsible for inventory, training, compliance with regulations, and maintaining a positive work environment. The position requires adherence to MCR's values and active participation in daily operations.

Requirements

• Ability to obtain a Class III B+ gaming license.
• At least 1 (one) year of hospitality or business courses and liquor board awareness classes are required.
• 1 (one) year of supervisory/management experience required.
• Some beverage serving experience and bartending experience are required.
• Must maintain a Class 12 Liquor license.
• Must maintain a valid Washington State Health Card/Food Handlers Permit.
• Knowledge of POS systems.
• Knowledge of health & safety standards, and safety regulations as required.
• Ability to demonstrate intrinsic motivation and work ethic.
• Ability to work efficiently and productively within a team.
• Ability to demonstrate excellent communication skills.
• Read, write, and speak English fluently.
• Ability to maintain neat, clean, and healthy work habits.
• Must be 21 years or older.

Responsibilities

• Exemplifies MCR's values and set a great example by always demonstrating excellent guest service and professionalism
• Practice, support and promote the mission, vision, and values of Muckleshoot Casino Resort.
• Assist in hiring staff, training, scheduling, and assigning duties.
• Supervise the requisition of all liquor (beer, wine, and other beverages) from the warehouse to all bars, as directed.
• Ensure all orders are delivered within designated timelines.
• Resolve guest issues in a timely and professional manner.
• Verify daily receipts and monthly inventories.
• Ensure bar areas are kept neat and clean and ensure all closing duties are completed before staff signs out.
• Direct the cleaning of closing shift.
• Inform staff of daily specials and special events, programs, or new policies.
• Monitor all cash register and cash handling functions to ensure Point of Sale (POS) compliance.
• Respond to callout’s, adjust staffing to ensure appropriate coverage.
• Assist with performance evaluations.
• Maintain security of goods.
• Assist in maintaining all departmental team members’ files.
• Maintain neat and sanitary lounge and bar areas.
• Train all beverage/bar staff.
• Keep staff updated on policies, procedures, and special events.
• Ensure compliance with State Alcoholic Beverage regulations.
• Ensure proper procedures are adhered to while handling emergency situations.
• Create, maintains, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.

Benefits

• Competitive salary of $29.49/hr
• Discretionary performance bonuses 2x a year
• Fully paid medical, prescription drug, dental and vision coverage for you
• Competitive premiums for your dependents
• Complimentary meals
• Covered team member parking
• Employer-paid life insurance, long-term disability and accidental death and dismemberment coverage
• Flexible Spending Account options for health care expenses
• Company-paid gaming licenses (Class A & Class B)
• Variety of additional voluntary benefits
• Retirement plans

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed