Supervisor, Bank Operations

BOK Financial•Tulsa, OK

9d•Onsite

About The Position

The Supervisor, Bank Operations is primarily responsible for providing first line supervisory/management level department support. Through effective supervision of direct reports, this position ensures all departmental operations are completed timely and accurately. This position works independently, but with a clear understanding of when to seek middle or upper management intervention and involvement. This position requires strong verbal and written communications/interactions on a variety of levels, as well as external BOKF customers.

Requirements

Completion of a Bachelor’s Degree or higher in Business, Banking and/or Accounting related field of study and 3-4 years in operations with 1 year or more in a leadership position or equivalent combination of education and experience.
Experienced knowledge of applicable Federal and State regulatory compliance including: Anti-Money Laundering, Office of Foreign Assets and Control, Bank Secrecy Act, Patriot Act and Sarbanes Oxley, Reg E, Reg CC, UCC4A.
Excellent PC skills, including proficiency in Microsoft Office products
Advanced problem solving and analytical skills, good mathematical skills
Basic knowledge of banking principles
Basic understanding of transaction management, document managing, and imaging
Basic knowledge of accounting principles and practices (debit, credit, accounts payables and receivables)
Excellent organizational skills and ability to handle multi-task and prioritize
Ability to use sound judgment in decision making
Self-motivated
Good communication skills (verbal, interpersonal and written)
Dependable attendance and ability to work flexible hours
Team oriented and willing to assist others
Customer Service skills and/or experience
Ability to maintain a high level of confidentiality
Demonstrated ability to work in a fast pace, high volume environment & adaptable to change.

Responsibilities

Providing first line supervisory/management level department support.
Ensuring all departmental operations are completed timely and accurately through effective supervision of direct reports.
Working independently with a clear understanding of when to seek middle or upper management intervention and involvement.
Communicating and interacting verbally and in writing on a variety of levels, including with external BOKF customers.
Solving problems and making recommendations for process improvement using knowledge of bank operations processes, procedures, applicable laws and regulations.
Listening, collaborating, responding, coaching, and providing constructive feedback to keep the team engaged for high achievement.
Focusing on innovation and thought leadership to improve the Company’s effectiveness and help others become change agents.