Mail Clerk - Retail Bank Operations

PNC•Pittsburgh, PA

4d•Onsite

About The Position

The Mail Clerk position is part of PNC's Retail Bank Operations organization, based in Pittsburgh, PA. This role involves performing mailroom and reproduction services tasks, including distributing and collecting mail, processing outgoing mail, determining and affixing postage, tracking mail volume, verifying received goods, and maintaining mailroom equipment and supplies. The position requires accuracy, attention to detail, and the ability to handle physical demands such as lifting up to 50 pounds and standing/walking for extended periods. PNC is an in-office company that fosters a supportive and inclusive culture.

Requirements

Accuracy and Attention to Detail
Effective Communications
Flexibility and Adaptability
Postal Item Record Management
Prior experience is not required.
In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

Nice To Haves

Corporate Finance
Customer Solutions
Data Entry
General Accounting
Mailroom
Microsoft Excel
Microsoft Word

Responsibilities

Accurately enters data into daily volume tracking sheets.
Sorts incoming and accountable mail, scans accountable items, and delivers mail to designated floors and recipients throughout the Pittsburgh facilities in accordance with established SLAs.
Able to travel to P1, P2, P3 and the Tower.
Conducts stale mail audits.
Must have the ability to lift up to 50 pounds and to stand and walk for extended periods.
Pushes and pulls mail carts throughout the facility as required.
Provides backup support at the other Pittsburgh locations as needed.
Responds to and appropriately routes incoming phone calls.
Performs mailroom and reproduction services tasks within a division or physical location.
Distributes and collects incoming mail and processes outgoing mail.
Determines, affixes, and records postage on registered mail and packages.
Tracks volume and distribution of mail for reporting purposes.
Verifies quantity of received goods against invoices.
Keeps mailroom equipment and supplies in good condition and reports when something needs repair or replacement.

Benefits

medical/prescription drug coverage (with a Health Savings Account feature)
dental and vision options
employee and spouse/child life insurance
short and long-term disability protection
401(k) with PNC match
pension and stock purchase plans
dependent care reimbursement account
back-up child/elder care
adoption, surrogacy, and doula reimbursement
educational assistance, including select programs fully paid
a robust wellness program with financial incentives
maternity and/or parental leave
up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
between 15 to 25 vacation days each year, depending on career level; and years of service