Supervising Administrative Assistant - Training Department

Committee for Public Counsel • Boston, MA

4d • $65,953 - $96,855 • Hybrid

About The Position

The Committee for Public Counsel Services (CPCS), Massachusetts’s public defender agency, is seeking a full-time Supervising Administrative Assistant for its Training Department. The role provides high-level support to the Training Chief and supervises the department’s administrative staff. It is a 35-hour-per-week hybrid position requiring at least two days per week in Boston or Worcester, and reports directly to the Training Chief.

The Training Department develops and delivers practice-driven education for CPCS staff and private assigned counsel across public defense areas. The Supervising Administrative Assistant supports the department’s day-to-day operations, coordinates training programs and communications, and helps ensure that office systems and agency processes function effectively. CPCS works to protect the fundamental legal and human rights of its clients and emphasizes diversity, equity, inclusion, cultural competency, and respectful professional relationships.

Requirements

• Associate’s degree in a related area, at least four years of experience as an administrative assistant or office manager, executive-level secretarial skills, or an equivalent combination of education, experience, and skills.
• Access to reliable transportation to assist with training programs at various locations.
• Access to home internet sufficient for remote work.
• Expertise in computer and technology skills and in-depth knowledge of relevant software, including MS Word, Excel, PowerPoint, and Outlook.
• Strong communication, organizational, and detail skills.
• Knowledge of standard office administrative practices and procedures.
• Ability to interact effectively with diverse colleagues at all levels of the agency and work as an effective team member.
• Strong cultural competency and diplomacy skills.
• Excellent problem-solving skills.
• Flexibility and strict adherence to confidentiality.

Nice To Haves

• Typing speed of 50 to 60 words per minute is preferred.
• Legal office experience is a plus.
• Foreign language skills are beneficial.

Responsibilities

• Support the Training Chief with the day-to-day operation of the Training Department.
• Supervise Training Department Administrative Assistants, including delegating work, preparing annual performance evaluations, approving time and attendance, providing professional training, and participating in recruitment, selection, and hiring.
• Provide high-level administrative support, including organizing and analyzing information, scheduling, arranging travel, maintaining and updating resources, and handling correspondence.
• Work with the Training Technologist and Training Department Project Coordinator to help meet department objectives and goals.
• Ensure office systems and agency processes are administered effectively and communicate with internal and external contacts at all levels.
• Coordinate and assist with in-person and remote training, program evaluation, correspondence with faculty and participants, registration, and communications and negotiations with hotels, conference facilities, and other vendors.
• Maintain ongoing administrative projects, including ordering and organizing library materials, maintaining the department-wide training calendar, updating membership lists, and coordinating use of MCLE vouchers.
• Coordinate support for the department from HR, Facilities, IT, and external partners.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree