Summer 2027 Undergraduate Internship

Florida Blue•Jacksonville, FL

17h•$24 - $38•Remote

About The Position

Florida Blue's Remote IT Summer Internship program is designed to give college juniors, seniors, and graduate students a hands-on look at our business processes and the tech systems that power them. You'll work on real projects, get on-the-job training, and partner with a mentor from your track-specific team. In addition to your daily responsibilities, you'll have opportunities to: Meet with leaders from all domains within the Tech organization, Engage with Executive Tech Leadership throughout the program, Present to Florida Blue's CIO and Tech Vice Presidents at the program's conclusion. We pride ourselves on a culture that values flexibility, innovation, and diversity. Bring your unique talents and help us advance our mission of helping people and communities achieve better health.

Requirements

A strong foundation in how large language models work, including prompting techniques, retrieval-augmented generation (RAG), and agentic/tool-use patterns
Experience with LLM APIs and application frameworks (e.g., LangChain, or similar orchestration tools); experience with open-source or commercial models is a plus
Proficiency in Python; familiarity with ML/DL frameworks like TensorFlow or PyTorch is a plus but not required
Data manipulation and statistical analysis skills
Curiosity about responsible and effective AI adoption — how to evaluate, govern, and scale AI solutions in a business setting, not just build them
A passion for generative AI that drives you to push boundaries and explore new possibilities
A knack for designing, implementing, and troubleshooting technology
Experience in monitoring and maintaining complex systems
A passion for keeping our digital kingdom safe and secure
The skills to develop and implement policies that protect our tech assets
Knowledge or experience with AI platforms, LLMs, or supporting AI infrastructure/integrations is a plus
Knowledge of Linux commands and understanding of how to work with Linux boxes
Basic understanding of OpenShift and Kubernetes
A curious and adventurous spirit, always eager to learn and explore
A willingness to take on new challenges and push the boundaries of what's possible
A passion for cloud computing and its endless possibilities
The drive to stay ahead of the curve and master the latest cloud technologies
A passion for cybersecurity and a desire to make a real impact
A strong foundation in information security principles and practices
The drive to stay ahead of cyber threats and protect our digital world
Interest in how AI-assisted tools are changing threat detection and response is a plus
Passionate and inquisitive, always seeking to learn and improve
A quick learner, able to adapt to new tools and techniques
An expert "Googler," able to find creative solutions to complex problems
Basic skills in SQL, R, and/or Python
Knowledge of machine learning algorithms, deep learning techniques, data analysis, and visualization, as well as strong collaboration and communication skills.
Currently pursuing a Bachelor's or Master's degree in Computer Science, Data Science, Statistics, Mathematics, Mechanical/Electrical Engineering, Physics, or Computational Biology
Skilled in programming languages such as Python, R, or SQL
Analytical, detailed, and able to work with large datasets
Taking high-level computer science and math courses, such as Data Structures and Algorithms, Calculus I, Probability and Statistics, Linear Algebra, Calculus II
Strong programming skills in languages like Java, JavaScript, HTML, CSS, Python, or Swift
Knowledge of database management systems such as MySQL, MongoDB, or PostgreSQL
Experience with version control systems like Git
Experience with front-end frameworks such as React or Angular
Familiarity with back-end frameworks such as Node.js
A finger on the pulse of current technology trends and a desire to stay ahead of the curve
A strong understanding of business operations and processes
Analytical and problem-solving skills, with the ability to break down complex problems into manageable parts
Experience with business analysis tools and techniques, such as use cases, user stories, and process mapping
Familiarity with software development methodologies, such as Agile and Waterfall
Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams
Currently enrolled in computer science, information technology, mathematics, psychology, or related degree program as a Junior or Senior student at an accredited college/university
Cumulative GPA of 3.0 or better
Must be able to commit to working at least 30 hours a week
Basic PC skills required including working knowledge of Microsoft Office products (Word, Excel, PowerPoint, and Outlook)
Basic programming knowledge, JavaScript/HTML/CSS or other Object Oriented programming experience
Excellent written and verbal communication skills; team and collaboration-oriented
Work under minimal supervision and adapt to a dynamic, changing environment
Must be a creative and innovative thinker

Nice To Haves

Experience with open-source or commercial models is a plus
Familiarity with ML/DL frameworks like TensorFlow or PyTorch is a plus but not required
Experience with AWS or Azure is preferred
Completed or in-progress certifications such as Security+, Network+, A+, and/or Linux+
Experience with SQL databases is preferred

Responsibilities

Work on real projects
Get on-the-job training
Partner with a mentor from your track-specific team
Meet with leaders from all domains within the Tech organization
Engage with Executive Tech Leadership throughout the program
Present to Florida Blue's CIO and Tech Vice Presidents at the program's conclusion
Dive deep into the world of applied generative AI at GuideWell — working hands-on with enterprise AI platforms to design, build, and deploy solutions that solve real business problems.
Collaborate with business and IT stakeholders to bring AI capabilities to life across the organization.
Help in the development and implementation of policies and procedures to safeguard our company data, databases, and information systems.
Keep our technology secure, efficient, and running at peak performance.
Delve into the world of infrastructure as code, networking, automation, data storage, and security, using industry-leading platforms like Amazon Web Services and Microsoft Azure.
Work alongside the best in the business, tackling real-world challenges and projects that make a real difference.
Collaborate with highly skilled red-team and blue-team members who are experts in their field.
Take on the toughest security challenges, using your skills and knowledge to outsmart cyber threats and protect our digital assets.
Explore multiple security frameworks, stay ahead of the curve, and work on developing a deep understanding of information security concepts, principles, and solutions.
Work on real-world business problems and publicly available datasets, applying cutting-edge techniques like data wrangling, model development, and visualization.
Focus on data analytics, business intelligence, and data quality assessment for Florida Blue, working to drive business growth and improve health outcomes.
Work on real-world projects, collaborate with experienced data scientists and engineers, and contribute to the development of innovative data analytics solutions.
Design, develop, and deploy data analytics models and algorithms to solve business problems.
Analyze large datasets to identify trends, patterns, and insights.
Showcase your creative skills, leveraging your knowledge of web development, design, and programming to craft solutions that make a real impact.
Develop new applications, explore new technologies, and push the boundaries of what's possible.
Collaborate with teams, gather requirements, and design solutions that meet business needs.
Define and document business requirements.
Collaborate with software developers, product owners, and testers to bring innovative solutions to life.
Help with end-to-end capabilities and assist in guiding projects from concept to production deployment.
Identify and resolve application defects, ensuring that business and end-user needs are met.

Benefits

Medical, dental, vision, life and global travel health insurance
Income protection benefits: life insurance, short- and long-term disability programs
Leave programs to support personal circumstances
Retirement Savings Plan including employer match
Paid time off, volunteer time off, 10 holidays and 2 well-being days
Additional voluntary benefits available
A comprehensive wellness program
Competitive pay
Opportunities for incentive or commission compensation
Regular annual reviews with pay for performance considerations for base pay increases