Summer Teller, FLOAT, Elkhart County, IN (Summer 2027)

1st Source Bank•Elkhart, IN
•Onsite

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The role provides training and on-the-job mentoring in a professional environment to help an emerging young professional gain experience delivering outstanding client service. The Summer Teller provides individualized client service while handling daily transactions, answering inquiries, and resolving problems in accordance with Bank policies and procedures. This float position serves locations in Elkhart County, Indiana, for Summer 2027.

Requirements

  • High school diploma or GED required.
  • Ability to respond to and assist clients with inquiries and problem resolution.
  • Customer-service and sales orientation.
  • Careful attention to detail and time-management skills.
  • Good listening, verbal, and communication skills.
  • Good PC skills; ability to work in a Windows-based system is essential.
  • Ability to cross-sell bank products and services.
  • Ability to work evenings and weekends based on banking center needs.
  • Good organizational skills.
  • Ability to work in a team atmosphere.
  • Ability to protect the confidentiality and privacy of others, as well as company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to travel to all locations as needed for meetings, projects, training, and seminars.
  • Ability to sit, stand, and walk; use hands and fingers to operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasionally stoop or kneel and lift and/or move up to 10 pounds.

Nice To Haves

  • One or more years of customer or retail service experience preferred.
  • Cash-handling experience preferred.
  • Ability to communicate in another language is a plus.

Responsibilities

  • Process client financial transactions accurately and efficiently.
  • Identify client needs during business interactions, promote products and services, and refer clients to the appropriate bank colleague when needed.
  • Build client loyalty and relationships, including addressing each client by name.
  • Deliver exceptional customer service to every client.
  • Follow established Bank policies, procedures, and guidelines.
  • Participate in retail sales programs to help meet personal and banking center goals.
  • Participate in team meetings, community projects, and appropriate educational programs related to the position.
  • Balance the cash drawer and assist the banking center team with operational duties, such as balancing the ATM and vault and completing end-of-day work.
  • Maintain regular and predictable attendance.
  • Complete all compliance training related to the position.
  • Understand and comply with applicable laws and regulations.
  • Perform other duties as assigned.

Benefits

  • Training and on-the-job mentoring
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