Summer Teller, FLOAT, Porter County, IN (Summer 2027)

1st Source Bank•Valparaiso, IN

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment while gaining experience providing outstanding client service. The position provides individualized service by handling daily transactions, responding to inquiries, and resolving problems in accordance with bank policies and procedures. The role is based in Porter County, Indiana, for Summer 2027, and may require travel to bank locations for meetings, projects, training, or seminars.

Requirements

High School Diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team environment.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to meet the position’s physical demands, including sitting, standing, walking, using hands and fingers to operate a keyboard and office equipment, reaching, talking, hearing, occasionally stooping or kneeling, and occasionally lifting or moving up to 10 pounds.

Nice To Haves

One or more years of customer or retail service experience.
Cash-handling experience.
Ability to communicate in another language.

Responsibilities

Process clients’ financial transactions accurately and efficiently.
Identify client needs, promote bank products and services, and refer clients to the appropriate bank colleague when needed.
Build client loyalty and relationships, including addressing each client by name.
Deliver exceptional customer service to every client.
Follow established bank policies, procedures, and guidelines, and comply with applicable laws and regulations.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete all compliance training related to the position.
Perform other duties as assigned.
Travel to locations as needed for meetings, projects, training, seminars, and other work.