Summer Teller, FLOAT, LaPorte County, IN (Summer 2027)

1st Source•Michigan City, IN
•Onsite

About The Position

1st Source Bank is offering summer work opportunities for students interested in pursuing a career in banking. The role provides training and on-the-job mentoring in a professional environment, with experience focused on delivering outstanding client service. The Summer Teller provides individualized service while processing daily transactions, responding to client inquiries, and resolving problems in accordance with Bank policies and procedures. The position is based in LaPorte County, Indiana, and is for Summer 2027.

Requirements

  • High school diploma or GED required.
  • Ability to respond to and assist clients with inquiries and problem resolution.
  • Customer-service and sales orientation.
  • Careful attention to detail and time-management skills.
  • Good listening, verbal, and communication skills.
  • Good PC skills, including the ability to work in a Windows-based system.
  • Ability to cross-sell Bank products and services.
  • Ability to work evenings and weekends based on banking center needs.
  • Good organizational skills.
  • Ability to work in a team environment.
  • Ability to protect the confidentiality and privacy of others and of company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to travel to Bank locations as needed.
  • Ability to sit, stand, walk, use hands and fingers to operate a keyboard and other office equipment, reach with hands and arms, and talk or hear; occasional stooping or kneeling may be required, and occasional lifting or moving of up to 10 pounds may be required.

Nice To Haves

  • One or more years of customer or retail service experience preferred.
  • Cash-handling experience preferred.
  • Ability to communicate in another language is a plus.

Responsibilities

  • Process clients’ financial transactions accurately and efficiently.
  • Identify client needs, promote Bank products and services, and refer clients to an appropriate colleague when needed.
  • Build client loyalty and relationships, including addressing clients by name.
  • Deliver exceptional customer service to every client.
  • Follow established Bank policies, procedures, and guidelines.
  • Participate in retail sales programs to help meet personal and banking center goals.
  • Participate in team meetings, community projects, and relevant educational programs.
  • Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
  • Maintain regular and predictable attendance.
  • Complete compliance training related to the position and comply with applicable laws and regulations.
  • Perform other duties as assigned.
  • Travel to Bank locations as needed for meetings, projects, training, seminars, and other purposes.
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