About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment and gains experience providing outstanding client service. The role provides individualized client service while handling daily transactions, addressing inquiries, and resolving problems in accordance with Bank policies and procedures. The position is based in Porter County, Indiana, for Summer 2027 and may require travel to Bank locations as needed.

Requirements

  • High school diploma or GED required.
  • One or more years of customer or retail service experience preferred.
  • Cash-handling experience preferred.
  • Ability to assist clients with inquiries and problem resolution.
  • Customer-service and sales orientation, including the ability to cross-sell Bank products and services.
  • Careful attention to detail and time-management skills.
  • Good listening, verbal, and communication skills.
  • Good PC skills, including the ability to work in a Windows-based system.
  • Ability to work evenings and weekends based on banking center needs.
  • Good organizational skills and ability to work in a team environment.
  • Ability to protect the confidentiality and privacy of others and company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to travel to Bank locations as needed.
  • Ability to sit, stand, walk, operate a keyboard and other office equipment, reach, and talk or hear; occasional stooping or kneeling and occasional lifting or moving of up to 10 pounds.

Nice To Haves

  • Ability to communicate in another language.

Responsibilities

  • Process client financial transactions accurately and efficiently.
  • Identify client needs during business interactions, promote products and services, and refer clients to appropriate Bank colleagues when needed.
  • Build client loyalty and establish relationships, including addressing clients by name.
  • Deliver exceptional customer service to every client and assist with inquiries and problem resolution.
  • Follow established Bank policies, procedures, guidelines, and applicable laws and regulations.
  • Participate in retail sales programs to help meet personal and banking center goals.
  • Participate in team meetings, community projects, and position-related educational programs.
  • Balance the cash drawer and assist the banking center team with operational duties, such as balancing the ATM and vault and completing end-of-day work.
  • Maintain regular and predictable attendance.
  • Complete compliance training related to the position.
  • Travel to Bank locations as needed for meetings, projects, training, seminars, and other purposes.
  • Perform other duties as assigned.
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