Summer Teller, FLOAT, Elkhart County, IN (Summer 2027)

1st Source•Elkhart, IN

5d•Onsite

About The Position

1st Source Bank is offering a summer work opportunity for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment while gaining experience providing outstanding client service. The role provides individualized client service by handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The position is a float role serving Elkhart County, Indiana, for Summer 2027. The teller processes transactions, builds client relationships and loyalty, identifies client needs, promotes bank products and services, and refers clients to other bank colleagues when appropriate. The role also supports banking center operations, including balancing the cash drawer, ATM, and vault, and completing end-of-day work. Regular and predictable attendance and completion of required compliance training are essential. The employee must understand and comply with applicable laws and regulations. The position requires a high school diploma or GED. One or more years of customer or retail service experience and cash-handling experience are preferred. The employee must be able to travel to bank locations as needed for meetings, projects, training, and seminars, and may need to work evenings and weekends based on banking center needs.

Requirements

High school diploma or GED.
Ability to assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills and ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team atmosphere.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to all locations as needed for meetings, projects, training, and seminars.
Ability to sit, stand, walk, operate a keyboard and other office equipment, reach with hands and arms, and talk or hear; occasional stooping or kneeling and occasional lifting or moving of up to 10 pounds may be required.

Nice To Haves

One or more years of customer or retail service experience.
Cash-handling experience.
Ability to communicate in another language.

Responsibilities

Process client financial transactions accurately and efficiently.
Identify client needs during business interactions, promote products and services, and refer clients to appropriate bank colleagues when needed.
Build client loyalty and establish client relationships, including addressing clients by name.
Deliver exceptional customer service and assist clients with inquiries and problem resolution.
Follow established Bank policies, procedures, and guidelines, and comply with applicable laws and regulations.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist with banking center operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance and complete compliance training related to the position.
Perform other duties as assigned.
Travel to bank locations as needed for meetings, projects, training, seminars, and other work-related needs.