Summer Teller, FLOAT, Fort Wayne, IN (Summer 2027)

1st Source Bank•Fort Wayne, IN

10d

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a banking career. The Summer Teller receives training and on-the-job mentoring in a professional environment to build experience providing outstanding client service. The position provides individualized service while processing daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The role is based in Fort Wayne, Indiana, and is for Summer 2027.

Requirements

High school diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills.
Ability to work in a team atmosphere.
Ability to protect the confidentiality and privacy of others and of company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to all locations as needed for meetings, projects, training, and seminars.
Ability to sit, stand, and walk; operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasionally stoop or kneel and lift or move up to 10 pounds.

Nice To Haves

One or more years of customer or retail service experience.
Cash handling experience.
Ability to communicate in another language.

Responsibilities

Process clients’ financial transactions accurately and efficiently.
Identify client needs, promote products and services, and refer clients to appropriate bank colleagues when needed.
Build client loyalty and relationships, including addressing clients by name.
Deliver exceptional customer service.
Follow established Bank policies, procedures, and guidelines.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete compliance training related to the position and comply with applicable laws and regulations.
Perform other duties as assigned.