About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a banking career. The Summer Teller receives training and on-the-job mentoring in a professional environment. The role provides individualized client service by handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The teller also supports banking center operations and contributes to sales and service goals.

Requirements

  • High school diploma or GED.
  • Ability to respond to client inquiries and assist with problem resolution.
  • Customer-service and sales orientation.
  • Careful attention to detail and time-management skills.
  • Good listening, verbal, and communication skills.
  • Good PC skills and ability to work in a Windows-based system.
  • Ability to cross-sell bank products and services.
  • Ability to work evenings and weekends based on banking center needs.
  • Good organizational skills and ability to work in a team atmosphere.
  • Ability to protect the confidentiality and privacy of others and company documents and records.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Ability to travel to all locations as needed for meetings, projects, training, and seminars.
  • Ability to sit, stand, walk, operate a keyboard and other office equipment, reach, and talk or hear; occasional stooping or kneeling and occasional lifting or moving of up to 10 pounds.

Nice To Haves

  • One or more years of customer or retail service experience.
  • Cash-handling experience.
  • Ability to communicate in another language.

Responsibilities

  • Process client financial transactions accurately and efficiently.
  • Identify client needs, promote bank products and services, and refer clients to appropriate colleagues when needed.
  • Build client relationships and loyalty, including addressing clients by name.
  • Deliver exceptional customer service and assist with inquiries and problem resolution.
  • Follow established Bank policies, procedures, guidelines, and applicable laws and regulations.
  • Participate in retail sales programs to help meet personal and banking center goals.
  • Participate in team meetings, community projects, and relevant educational programs.
  • Balance the cash drawer and assist with banking center operational duties, including balancing the ATM, vault, and end-of-day work.
  • Maintain regular and predictable attendance and complete required compliance training.
  • Travel to Bank locations as needed for meetings, projects, training, and seminars.
  • Perform other duties as assigned.
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