Summer Teller, FLOAT, Warsaw, IN (Summer 2027)

1st Source Bank•Warsaw, IN

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The Summer Teller receives training and on-the-job mentoring in a professional environment, gaining experience in client service. The position provides individualized client service while handling daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The role is based in Warsaw, Indiana, and is identified as a floating position for Summer 2027.

Requirements

High school diploma or GED.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team environment.
Ability to protect the confidentiality and privacy of others and company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to all locations as needed for meetings, projects, training, seminars, and other purposes.
Ability to sit, stand, and walk; use hands and fingers to operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasional stooping or kneeling and lifting or moving up to 10 pounds may be required.

Nice To Haves

One or more years of customer or retail service experience.
Cash-handling experience.
Ability to communicate in another language.

Responsibilities

Process clients’ financial transactions accurately and efficiently.
Identify client needs during business interactions and conversations, promote products and services, and refer clients to the appropriate bank colleague when needed.
Build client loyalty and establish client relationships, including addressing each client by name.
Consistently deliver exceptional customer service.
Follow established Bank policies, procedures, and guidelines.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and appropriate educational programs related to the position.
Balance the cash drawer and assist the banking center team with operational duties, such as balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete all compliance training related to the position and understand and comply with applicable laws and regulations.
Perform other duties as assigned.