Summer Teller, FLOAT, Warsaw, IN (Summer 2027)

1st Source•Warsaw, IN

About The Position

1st Source Bank offers summer work opportunities for students interested in pursuing a career in banking. The position provides training and on-the-job mentoring in a professional environment to help emerging young professionals gain experience delivering outstanding client service. The Summer Teller provides individualized client service while processing daily transactions, responding to inquiries, and resolving problems in accordance with Bank policies and procedures. The role also supports banking center operations and participates in retail sales programs, team meetings, and community projects.

Requirements

High school diploma or GED required.
One or more years of customer or retail service experience preferred.
Cash handling experience preferred.
Ability to respond to and assist clients with inquiries and problem resolution.
Customer-service and sales orientation.
Careful attention to detail and time-management skills.
Good listening, verbal, and communication skills.
Good PC skills, including the ability to work in a Windows-based system.
Ability to cross-sell Bank products and services.
Ability to work evenings and weekends based on banking center needs.
Good organizational skills and ability to work in a team environment.
Ability to protect the confidentiality and privacy of others and of company documents and records.
Ability to handle multiple tasks in a fast-paced environment.
Ability to travel to Bank locations as needed for meetings, projects, training, seminars, and other purposes.
Ability to sit, stand, and walk; use hands and fingers to operate a keyboard and other office equipment; reach with hands and arms; and talk or hear. Occasional stooping or kneeling and occasional lifting or moving of up to 10 pounds may be required.

Nice To Haves

Ability to communicate in another language is a plus.
One or more years of customer or retail service experience preferred.
Cash handling experience preferred.

Responsibilities

Process clients’ financial transactions accurately and efficiently.
Identify client needs during business interactions, promote Bank products and services, and refer clients to appropriate colleagues when needed.
Build client loyalty and relationships, including addressing clients by name.
Deliver exceptional customer service to every client.
Follow established Bank policies, procedures, and guidelines, and comply with applicable laws and regulations.
Participate in retail sales programs to help meet personal and banking center goals.
Participate in team meetings, community projects, and relevant educational programs.
Balance the cash drawer and assist the banking center team with operational duties, including balancing the ATM and vault and completing end-of-day work.
Maintain regular and predictable attendance.
Complete all compliance training related to the position.
Perform other duties as assigned.